Posted 2w ago

The Lobby Service Agent (Beijing, CN)

@ The Hongkong and Shanghai Hotels
Beijing, Beijing, China
OnsiteFull Time
Responsibilities:performing service, providing dining, communicating clearly
Requirements Summary:Fluent in Chinese and English; strong service mindset; excellent communication; experience in luxury hospitality; ability to thrive in a high-profile hotel environment; stress-resilient.
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Job Description

Working alongside a high profile and prestigious team, we are seeking a The Lobby Service Agent to create a memorable guest experience.

 

  • World renowned hotel within China
  • High profile position within The Peninsula Hotels
  • Favourable remuneration package

 

 

Key accountabilities

 

  • Perform pre-service and after-service procedures as per standard
  • Well-versed in beverage knowledge to offer professional introduction and personalized recommendations
  • Familiar with menu items to provide dining suggestions and professional service
  • Strong service awareness and communication skills, team-oriented to enhance guest satisfaction.

 

 

General requirements

 

  • Passionate about luxury hospitality with solid stress resilience
  • Proficient in both Chinese and English with clear and appropriate communication
  • Strong service awareness and team collaboration spirit

 

 

We would be delighted to receive your CV and will liaise directly with suitable applicants.

 

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