At World Kinect, our people are our most valuable asset and your development and growth benefits our company. As you “Fuel Your Career” with new opportunities we encourage you to apply to this internal position or refer external talent you may know.
Aviation Refuelling Operations Supervisor
Location: Birmingham Airport & East Midlands Airport (EMA)
World Fuel is a global leader in aviation fuel services, keeping aircraft safely fuelled at airports around the world. We are seeking an experienced Aviation Refuelling Operations Supervisor to oversee day‑to‑day refuelling operations at Birmingham and East Midlands Airports.
This is a hands‑on operational leadership role, responsible for safety, service reliability, and team performance in a highly regulated airside environment.
What You’ll Do
Lead daily aviation refuelling operations, ensuring safe receipt, storage, and into‑plane delivery of fuel.
Maintain the highest standards of Safety, Security, Health & Environment (SSHE) compliance.
Supervise refuelling technicians and maintenance staff, managing staffing levels and vehicle utilisation.
Ensure compliance with World Kinect standards, airline requirements, regulatory audits, and inspections.
Act as the on‑site lead during incidents, activating emergency procedures when required.
Liaise with airline customers to manage schedules, workloads, and service expectations.
Investigate incidents and operational issues, implementing improvements to enhance safety and efficiency.
Ensure accurate inventory control (wet stock and assets).
Oversee contractor inductions, work permits, and site access in line with company policies.
Support staff training, competency assessments, and performance reporting.
What We’re Looking For
Essential
LGV Class 1 (C+E) driving licence
GCSE‑level education (or equivalent)
Proven supervisory or operational leadership experience
Strong safety‑first mindset and attention to detail
Confident communicator, able to work effectively with teams and customers
Basic IT proficiency (Microsoft Word, Excel)
Desirable
Experience in aviation refuelling or fuel operations
Knowledge of aviation fuel systems and into‑plane operations
Experience working in a regulated, safety‑critical or unionised environment
Exposure to multinational company compliance standards
Location & Working Environment
Based across Birmingham Airport and East Midlands Airport
Operational, shift‑based role in an airside environment
No company car provided
Security & Medical Requirements
This role is safety‑critical. Successful candidates must:
Pass airport security clearance
Pass a criminal record check
Complete a pre‑employment medical assessment
Why Join World Kinect?
Join a global aviation fuel leader with strong safety and operational standards
Play a critical role in keeping airport operations running safely and efficiently
Long‑term stability in an essential aviation function
Opportunity to lead, develop, and influence frontline operations
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