Description

JOB RESPONSIBILITIES: Including but not limited to  

• Generates revenue by prospecting and soliciting new and return business by selling on and offsite catered events.


• Meets and/or exceeds established sales goals.


• Demonstrates positive leadership and characteristics which inspire staff to meet and exceed our standards and sales goals.


• Overseas fulfillment of contract negotiation.


• Communicates and negotiates with service providers, vendor, and other departments to ensure contract. fulfillment of events.


• Participates in special projects and committees.


• Provides revenue projection, production, and tracking for event sales.


• Professionally represents Kitchens for Good at trade shows and industry events.


• Collaborates with catering and sales team to develop marketing plans, budget analysis and menu creation.


• Exhibits a high level of enthusiasm when working with customers to drive customer satisfaction.


• Attends weekly BEO meetings with sales and catering team.


• Reviews and updates detailed price sheet of all billable products and services that accurately reflects current costs and the organization’s profit objective.


• Proactively troubleshoots problems that may arise to ensure customer satisfaction.


• Answers questions and handles complaints.


• Update client information in the company contact database.


• Stay on top of industry trends to identify potential opportunities for company growth.


• Booking, selling, planning and coordinating all special social events while assuring the highest level of customer service.


• Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls.

REQUIREMENTS:

• Minimum of 3 years of catering and sales experience in hotel and/or catering venue.


• Three years of experience in food service required.


• Experience required in prospecting and outside sales with Corporate and citywide markets.


• Excellent prospecting, resourcefulness, communication, presentation, and networking skills.


• High school degree required, Bachelor’s degree in Hotel Management, Food Management, or related field preferred.


• Excellent organizational skills and attention to detail.


• Excellent communication and interpersonal skills.


• Extensive knowledge of event planning and catering requirements.


• Ability to work with clients to determine and anticipate needs of the event.


• Excellent managerial and supervisory skills.


• Ability to work at a fast pace.


• Extensive knowledge of food hygiene. 


• Strong Presentational Skills.


• Collaboration Skills.


• Customer/Client Focus.


• Initiative/Self-Motivated.


• Results Driven.


• Sales Expert.


• Organizational Skills.


• Prolonged periods of standing.


• Must be able to lift 15 pounds at a time.


• Ability to remain calm under pressure and deal with unexpected situations.

Qualifications