Posted 1mo ago

Customer Success Manager - CEE - German/English speaker

@ Vizrt
Germany
RemoteFull Time
Responsibilities:Drive success, Partner teams, Define journey
Requirements Summary:5+ years in broadcast production or similar; degree in communications/engineering/marketing; fluent German and English; strong leadership, communication, and customer success processes; familiarity with Vizrt products; cloud/IP knowledge.
Technical Tools Mentioned:Vizrt software, Video production tools, Cloud, IP networking
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Job Description

The Customer Success Manager will be responsible for ensuring our customers and partners in Central and Eastern Europe are receiving a world class post sale customer care and technical service program. Our growth strategy is underpinned by successfully pivoting to a recurring offering with our existing and new products. The CSM team is crucial in establishing the relationship between Vizrt and our customers, by partnering with customers to implement, adopt, and support them. We are expecting someone based in Austria, Germany or any other European country and someone who speaks German and English fluently.