FULL-TIME REMOTE OPERATING SYSTEMS SPECIALIST
MUST HAVE A VALID STATE PHYSICAL THERAPY LICENSURE
At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.
With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.
Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.
Why Powerback?
- Benefits: We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members.
- Paid Time Off: We offer generous paid time off to Full-Time and Part-Time team members.
- Support for New Grads: Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field.
- Continuing Education: Keep growing with free CEUs through Medbridge.
- H-1B Visa & Relocation Assistance: We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role.
- Perks at Powerback: Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program.
Responsibilities:
The Operating System Specialist is responsible for supporting the maintenance, audit, and optimization of Powerback Rehab’s contracted computerized billing and documentation platforms. This role provides essential technical assistance to users, ensures system configuration, aligns with organizational policies, and delivers educational programs to drive user proficiency.
RESPONSIBILITIES/ACCOUNTABILITIES:
System Governance and Compliance:
Configuration Support: Assists the Director in ensuring all system settings and access controls reflect current organizational policies and procedures.
Audit & Compliance: Conducts regular system audits to maintain data integrity and documentation standards.
System Expertise: Utilizes extensive experience with Net Health EMR (Electronic Medical Record) and other therapy-specific platforms to maintain optimal software performance.
User Support and Customer Service:
Primary Liaison: Serves as a key corporate contact for employees regarding the day-to-day operation of billing and documentation software.
Technical Assistance: Provides direct support by resolving technical inquiries and troubleshooting software issues for end-users.
Service Excellence: Delivers high-quality customer service while maintaining professional rapport with coworkers and facility personnel.
Professionalism: Projects a positive and professional image in all interactions and corporate representations.
Training and Educational Development:
Training Implementation: Coordinates and facilitates educational programs for employees and customers regarding computerized systems.
Record Keeping: Maintains meticulous records of training sessions, including dates, subject matter, and attendance metrics.
Collaborative Reporting: Participates in and reports on system-related updates at assigned corporate and customer meetings.
Performs other duties as assigned.
Qualifications:
They must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.
They must have a Master’s degree in Physical Therapy; or
They must have a Master’s degree in a Physical Therapy related field in addition to a Bachelor’s degree in Physical Therapy; or
They must have a Bachelor’s degree in Physical Therapy plus 5 years of progressively responsible PT experience.
The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.
Availability for limited to moderate overnight travel.
Posted Salary Range:
USD $60,000.00 - USD $80,000.00 /Yr.