WHAT YOU�LL DO

As a Distribution Specialist, you�ll play a critical behind-the-scenes role in supporting payroll distribution for hundreds of clients and their employees. You'll ensure accurate and timely outbound delivery of payroll, handle high-volume mailroom tasks, and serve as a key point of coordination between internal departments. This position requires precision, efficiency, and a client-first mindset. Success in this role means zero distribution errors, on-time mail dispatch, and reliable administrative support that keeps things running smoothly across the organization.

• Coordinate and execute the outbound distribution of payroll packages and mail to clients, employees, and carriers, ensuring 100% accuracy and daily deadline compliance

• Manage inbound mail and documentation, ensuring all items are opened, scanned, and routed to appropriate contacts the same day of receipt

• Support front office operations as needed, including answering high-volume calls, greeting visitors, and routing inquiries to the appropriate departments

• Assist with administrative tasks such as scanning documents, reprinting paystubs/W2s, and entering new hire information

• Maintain office supply inventory and ensure operational readiness of key equipment, supporting vendor relationships as needed

• Ensure all distribution activity is accurately logged in Salesforce by the next business day

WHAT YOU BRING

You bring a strong track record of dependable, detail-oriented service in customer support or administrative roles. You�re quick on your feet, thrive in fast-paced environments, and take pride in delivering consistent, error-free work. You�re organized, tech-comfortable, and motivated by getting things done right the first time�on time.

• At least 2 years of experience in customer service, administrative support, or mailroom operations

• Proven ability to handle high-volume, detail-sensitive tasks with speed and accuracy

• Strong verbal and written communication skills, with the ability to coordinate effectively across teams

• Professional demeanor and ability to create a positive first impression with clients and colleagues

• Comfort with multi-tasking and working under pressure to meet tight deadlines

• Strong problem-solving skills and willingness to support others across departments

WHY PROSERVICE

At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii�s largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we�re committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what�s right�for clients and for each other.

We believe great work happens when people are trusted, supported, and challenged to grow. We�re building a workplace where high standards and a strong sense of purpose go hand-in-hand�and where your contributions directly impact Hawaii�s employers, their employees, and the broader communities we serve. Here�s what you can expect:

• A Culture That Means Something: Our Core Values aren�t just words on a wall. They guide how we work, make decisions, and support one another.

• Trust and Autonomy: You�ll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.

• Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.

• Competitive Compensation and Benefits: We value your contributions and back that up with strong pay $20.77 to $28.56 per hour , full benefits, and resources to support your well-being.