Posted 1w ago

Supervisor - Cambridge

@ TFG London
Cambridge, Cambridgeshire, United Kingdom
OnsiteFull Time
Responsibilities:Greet customers, Handle transactions, Stock control
Requirements Summary:Retail supervision experience preferred; strong customer service skills; ability to lead by example and support store operations.
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Job Description

About The Role



Every exceptional customer moment
starts with our people

 

Our Supervisors play a key role in creating a
welcoming, high-quality shopping experience that keeps our customers coming
back. Collaborative and adaptable, you'll champion the day-to-day running of
the store, helping the management team drive strong commercial results and
smooth shop-floor operations.

 

What you'll do:

  • Greet, assist,
    and lead by example on the shop floor, connecting with customers,
    sharing your passion for style and delivering great service
  • Maintain a
    commercial approach to the role and operations, handling transactions
    accurately and assisting with stock control processes.
  • Use your
    experience to support our Style Advisors as they grow their own knowledge
    and experience
  • Assist in all
    tasks to ensure the smooth of the store

 

Who you'll be:

  • Engaging with
    excellent communication skills and flourish in a customer-facing
    environment.
  • Focused and
    take pride in the work you do with our customers.
  • Able to
    demonstrate your ability to build relationships with customers, recognise
    their needs and provide the complete outfit they are looking for.
  • Ideally
    experienced in a customer facing environment.

 

What's in it for you?

It’s not all about what you can do for us. We'll give
you the tools and the time to develop your career in the direction you want to
go. Alongside that, we have some great benefits which include:

  • Free clothing
    allowance 
  • Generous
    colleague discount up to 70%
  • Financial and
    Wellbeing assistance
  • Enhanced
    Maternity package
  • Virtual GP
    service - unlimited access 24/7
  • Plus much
    more!

 

If you want to join us and create moments that matter,
we’d love to hear from you.

About You

About Us



Founded in 1979, Phase Eight is an original, design led womenswear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.