What is the opportunity?

We have an exciting opportunity for a professional and client-focused Receptionist to join our team in the Manchester office. At first point of contact for our valued clients, you’ll play a pivotal role in delivering exceptional service and creating a welcoming atmosphere that reflects our commitment to excellence.

In this role, you will greet clients with warmth and professionalism, manage incoming calls and enquiries, and ensure seamless coordination of daily operations.

This is a permanent, full-time role and requires 5 days in the office at our Manchester office working 9.00 am to 5.00 pm.

Should you be shortlisted, please let us know if you have any specific requirements for the interview.

What will you do?

• Meeting and greeting clients, offering refreshments, and ensuring rooms are available.

• Handling telephone enquiries and ensuring they are dealt with effectively.

• Liaising with contractors or couriers visiting the office

• Car park management for allocated spaces

• Booking meeting rooms through teams / Outlook calendar.

• Processing invoices through the COUPA system.

• Maintaining the office calendar with all internal and external appointments for all colleagues.

• Email management.

• Dealing with incoming post, saving using the electronic filing system and distributing to the office.

• General electronic filing and any other appropriate duties that may be required.

• Arranging refreshments / lunches when required.

• General office duties – ensuring fridges are fully stocked / coffee machines are set up and the meeting rooms are tidy.

• Issuing security passes for staff and visitors.

• Providing support to the team with regards to parking / travel / hotel arrangements, checking, and sending confirmations.

• Health and Safety / Fire Safety roles

• Ordering stationery supplies to ensure sufficient stock

• Other ad hoc duties as and when required.

What do you need to succeed?

Must-have

• Previous experience working within a reception environment or client facing role. Highly client-driven, able to build and maintain professional relationships with colleagues.

• Experience in delivering a consistently elevated level of customer service.

• Experience with MS Word/Outlook/Excel.

• Professional telephone manner.

Nice-to-have

• Adaptable and able to deal with the changing needs of the business.

• Knowledgeable and competent with to navigate technology-based systems.

• Strong ability to multitask and work well under pressure.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#RBCBD

Job Skills

Calendar Management, Communication, Computer Literacy, Desktop Tools, Detail-Oriented, Email Services, Interpersonal Relationships, Teamwork, Time Management, Word Processing Software

Additional Job Details

1 THE AVENUE SPINNINGFIELDS SQUARE:MANCHESTERManchesterUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2026-05-112026-05-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.