School Outreach Assistant

(*Note -- This position will revert back to a 6 hour position as of the 2026-27 school year.)

Basic Functions: 

• Under the direction of an assigned supervisor, the Community Outreach Supervisor, the School Outreach Assistant  will provide assistance to school personnel by establishing and maintaining a connection among the students, parents, community, and the assigned school.

Essential Duties & Responsibilities:
Translation and Interpretation:

• Provide translation services for phone calls, meetings, and events (i.e. parent meetings, family engagement events, district fingerprinting, etc.)

• Provide translation of written documents (i.e. flyers, slides, newsletters, etc.)

Community Partnerships:

• Create strategic relationships with donors and outside service agencies.

• Research and maintain a list of local and county social services available to students and families

• Coordinate resource tables for school events and attend community events.

• Coordinate and lead food distribution and find volunteers as needed.

Outreach:

• Foster relationships amongst students, parents/guardians, schools, and the community.  

• Identify student/family needs and connect with appropriate resources.  

• Provide orientation to new students and their families regarding the policies, programs, and resources available to them in the district and the Sunnyvale community.

• Assist in the development of workshops and programs for new students and families.

• Provide support for families with the understanding of school policies, practices, and tools, (i.e. enrollment process, technology applications. etc)

• Recruit and support parent volunteers.

Administrative Support / Site Support:

• Support the administration of the district language assessment.

• Support enrollment processes.

• Research school history for new student enrollees.

• Support School/District communication and promotion efforts by utilizing district messaging systems.

• Support district TB and fingerprint events.

• Provide supervision during lunch and recess time.

• Maintain confidentiality and comply with governmental laws and regulations, as well as District policies and procedures

• Assure the safety of students by following health protocols and safety rules.

• Perform other duties as assigned by the supervisor.

• Act as a translator and resource person for students and parents informing them on such topics such as: testing, grade placement, school policies, behavior and attendance.

• Provide translation services during Parent-Teacher conferences.

• Administer the appropriate portions of the district language assessment.

• Research school history for new student enrollees.

• Provide orientation to newcomer students and their families regarding the policies, programs, and resources available to them in the district and the Sunnyvale community.

• Assist the site administrator in the development of workshops and programs for newcomer students and families.

• Research and maintain a list of local and county social services available to newcomers and their families.

• Perform related duties as assigned.

• Cultures and ethnic backgrounds of Sunnyvale students and families.

• Santa Clara County and Sunnyvale School District’s policies, programs, resources, services, and personnel.

• Districts’ assessment procedures and practices.

• Methods of student assessment.

• Strong interpersonal and communication skills to foster positive relationships with students, staff, and community.  

• Possess sound written and verbal communication skills.

• Understand and follow oral and written instructions.

• Communicate effectively both verbally and in writing. 

• Record-keeping techniques, and basic computer skills including email and district applications.

• Applicable sections of the State Education Code and other applicable laws.

• Modern office practices, procedures, and equipment.

• Telephone techniques and etiquette.

• Modern office practices and record-keeping techniques.

Abilities: 

• Establish and maintain cooperative working relationships with students, parents, administrators, staff, and community personnel.

• Demonstrate correct English and Spanish (or other required language) usage, grammar, spelling, and vocabulary.

• Work effectively with a variety of multi-ethnic and multi-cultural participants.

• Adjust work hours as needed in order to attend late afternoon and evening events.

• Participate in training sessions to upgrade skills.

• Operate a variety of office equipment, such as a computer, copier, two-way radio, or other equipment unique to office activities

• Operate office equipment including copier, telephone, fax machine, and computer-related software.

• Plan and organize work.

• Work independently.

• Compose correspondence independently or from oral directions.

• Meet schedules and timelines.

Education and Experience:

• High School diploma or its equivalent.

• Pass language proficiency exam.

Required Licenses & Certificates:

• Fingerprint clearance from the Department of Justice and Federal Bureau of Investigation.

Working Conditions:

Environment: 

• School site environment.

Physical Requirements: 

• Visual acuity to read a variety of materials in both print and digital formats.

• Auditory ability to exchange information.

• Sitting/standing for extended periods.

• Dexterity of hands and fingers to operate a computer keyboard and other office equipment.

• Kneeling, bending at the waist, and reaching overhead, above the shoulders, and horizontally, to retrieve and store files and supplies. 

• Ability to lift up to 25  pounds.

• Dexterity of hands and fingers to operate a computer keyboard.

• Sitting and standing for extended periods of time.

• Bending at the waist, kneeling or crouching to assist students.

• Seeing to read a variety of materials and monitor student activities.

• Hearing and speaking to exchange information.

• Reaching overhead, above the shoulders and horizontally.

• Ability to lift up to 25 pounds.

Terms Of Employment: 

• Salary and terms of employment are described in the Agreement between the Sunnyvale School District and the California School Employees Association (CSEA)

Evaluation:

• The performance of this job will be evaluated in accordance with the Agreement between the Sunnyvale School District and the California School Employees Association (CSEA)