HiringCafe
Posted 3d ago

Deputy Branch Manager-Outbound-Branch Banking-Relationship Management

@ Kotak Mahindra Bank
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Mumbai, Maharashtra, India
OnsiteFull Time
Responsibilities:leading team, driving sales, ensuring engagement
Requirements Summary:Bachelor's degree; experience in outbound sales, team leadership and banking sales preferred.
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Job Description

We are looking for a dynamic and results-driven Deputy Branch Manager-Outbound to lead and support the branch’s sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively.

Responsibilities

  1. Lead a team of outbound bankers.
  2. Drive sales of CASA, third-party products (TPP), and asset products through the team.
  3. Ensure consistent customer coverage, engagement, and retention.
  4. Monitor and enhance team productivity across assigned channels.
  5. Foster a culture of service excellence and customer-centricity.
  6. Support team members in achieving individual and branch-level business goals.