REPORTS TO: Executive Director of Technology 

QUALIFICATIONS:

• Strong understanding of network architecture, systems administration, and cloud-based services;
• Knowledge of cybersecurity best practices and risk management;
• Bachelor's degree in Information Technology, Computer Science, or a related field preferred; technical certifications, associate degrees, and/or equivalent professional experience will be considered in lieu of a four-year degree.
• Industry certifications (i.e., CompTIA Network+, Security+, CCNA) a plus;
• Minimum of 5 years of experience in IT infrastructure, network administration, or related field;
• Experience in a K-12 public school environment strongly preferred

RESPONSIBILITIES:

1. Assist in the design, implementation, and maintenance of the district's network infrastructure, including wired and wireless networks, servers, storage systems, and telecommunications.
2. Ensure high availability, performance, and security of all infrastructure systems across the district.
3. Support disaster recovery, backup strategies, and business continuity planning.
4. Monitor system performance and proactively address issues to minimize downtime.
5. Assist with vendor coordination, service providers, and infrastructure-related contracts.
6. Support the implementation and monitoring of cybersecurity measures, including endpoint protection, network security, and access controls.
7. Assist in maintaining compliance with federal, state, and local regulations related to technology and data privacy.
8. Assist in the planning, documentation, and execution of the district's E-Rate program.
9. Support the preparation and submission of E-Rate applications (Forms 470, 471, etc.).
10. Help ensure compliance with E-Rate requirements, including documentation, procurement processes, and audit readiness.
11. Coordinate with vendors and consultants to maximize funding opportunities.
12. Oversee the day-to-day operations of the technology support team to ensure timely resolution of service requests.
13. Establish and maintain service standards, workflows, and escalation procedures.
14. Analyze help desk trends and implement improvements to enhance efficiency and user satisfaction.
15. Supervise and evaluate assigned staff, including the Network Manager and Computer Technicians.
16. Provide guidance, training, and professional development opportunities.
17. Foster a collaborative, customer-service-oriented team environment.
18. Assist in staffing decisions, scheduling, and performance management.
19. Act as a representative, as needed, on District Technology Committees.
20. Assist in planning and managing infrastructure-related technology projects, including network upgrades, hardware refresh cycles, and system implementations.
21. Coordinate timelines, resources, and communication with stakeholders.
22. Ensure projects are completed on time and within budget.
23. Provide support for after-school and evening events requiring technology services as requested.
24. Serve as a backup to the primary technician responsible for event support, ensuring continuity of service for district activities.
25. Plan, coordinate, and execute technology maintenance, upgrades, and implementations outside of normal working hours to reduce impact on teaching, learning, and district operations.
26. Lead or support after-hours emergency response for critical infrastructure incidents, coordinating with internal staff and external vendors to restore services efficiently.
27. Assist in developing and managing the infrastructure portion of the technology budget.
28. Support procurement processes, including vendor evaluation, quotes, and purchasing in accordance with district policies.
29. Performs other duties as assigned by the Superintendent or his/her designee.

WORKING CONDITIONS:

• Ability to perform the physical demands of the position, including lifting and carrying heavy equipment, bending, kneeling, and climbing ladders as needed.
• Ability to work in varied environments, including server rooms, network closets, and office/classroom settings.
• Occasional evening and weekend work required to support district events, maintenance, and project implementations.
• Availability to respond to after-hours emergencies and critical system issues as needed.
• Ability to travel between district buildings as required.

CONTRACT TERMS OF EMPLOYMENT:  Twelve months.

REPORTS TO: Executive Director of Technology 

Salary:  In accordance with the established salary guide currently ranging from $90,000 - $110,000
Benefits:  Full time employees are eligible for medical, prescription and dental benefits.  Sick, personal and vacation day allotments are included.

Please complete application at:

www.applitrack.com/msdk12/onlineapp

The Morris School District offers a competitive salary and benefits package.

We are an equal opportunity employer/AA