Posted 1w ago

0515 Yogurt Mountain BAM Associate

@ Books-A-Million
Katy, Texas, United States
OnsiteSeasonal
Responsibilities:greet customers, process sales, maintain cleanliness
Requirements Summary:High school not required; 16 years or older; customer service, cash handling, standing for long periods, ability to lift up to 50 lbs, background checks.
Technical Tools Mentioned:Cash Register, Point of Sale, Soft-serve Machine, POS System, Computer
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Job Description

Job Description

The Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the management team as needed.

Roles and Responsibilities

  • Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
  • Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
  • Receives product delivery and place on the sales floor in accordance with merchandising guidelines and timelines.
  • Recovers the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
  • Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
  • Performs other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness
  • Assists the bookstore as needed.

Qualifications and Education Requirements

  • 16 years of age or older
  • Successful completion of all required background screenings

Preferred Skills

  • Strong verbal and written communication skills
  • Ability to multi-task
  • Ability to learn and operate soft-serve machines
  • Demonstrated customer service skills
  • Computer and cash register skills

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods of time
  • Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
  • Must be able to lift or team lift objects up to 50 lbs., with or without assistance
  • Must be able to communicate using speech, sight, and sound with or without an assistive device
  • Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the day