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Posted 3w ago

ERP Operations Lead-Global Process Owner

@ Patrick Industries
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Elkhart, Indiana, United States
OnsiteFull Time
Responsibilities:participate design, coordinate oversee, act as
Requirements Summary:BA preferred; 7+ years operations; 3+ years Oracle ERP configuration; manufacturing experience; ERP certifications a plus; prior team management and offshore/AMS experience a plus.
Technical Tools Mentioned:Oracle ERP, Oracle Cloud, Supply Chain modules, SDS/SDLC
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Job Description

Description

Patrick Industries Corporate Headquarters is currently seeking an ERP Operations Lead- Global Process Owner to join our growing IT Department. Patrick’s IT Department is on a transformative journey to become a best in class team that is guided by a philosophy of adding value and improving the operations of the organization through strategic IT initiatives. The team’s priorities are focused on strengthening and automating the IT environment while fostering a diverse and inclusive culture that focuses on people development.

 

Patrick Industries is a leading manufacturer and distributor of component products and building materials serving various industries throughout the United States including RV, Marine, and Housing end markets. With locations in 23 states, Patrick upholds a strong network of meaningful relationships with our brands and customers.

 

Responsibilities and Duties:

  • Participate in Oracle cloud ERP implementation and design including configuration and maintenance and act as overall Operations-Global Process Owner for the project
  • Coordinate/oversee/guide all the functions to be performed by the Ops team internally and be able to act the single point of contact to resolve conflicts and / or process misalignment internally
  • Strive to be “point person” in the company when it comes to overall Oracle ERP Supply chain processes and solutions
  • Ops BA team responsibilities are
    • Gather business requirements from multiple sources and consolidate them into meaningful functional specifications
    • Liaise between the company’s end users and technical teams and/or external consultants to drive optimal business solutions in Supply Chain modules in their coverage area
    • Perform system testing and troubleshoot system issues in project lifecycle
    • Create functional and technical specifications for any new functionality and/or system rollout
    • Identify continuous improvement opportunities
    • Follow and promote Software Development Lifecycle steps to ensure quality and stability of the systems
    • Lead new projects and/or ERP rollouts to ensure the business success in their respective area
    • Write documentation related to standard operating procedures
    • Deliver training materials and conduct training sessions with end users to ensure proper adoption and usage
    • Ensure that the team observes strict adherence to SOX Compliance standards
    • Act as an escalation point for critical system issues related to Oracle ERP systems
  • Fill in for any other team responsibility including hands on work, as needed
  • Help create a process and framework to review and provide oversight on applications solutions, changes and enhancements once the system live
  • Help put together sustainable Support and continuous improvement teams and/or processes.
  • Oversee a team of direct reports, ensuring continuous skill development and cross training
  • Partner with HR to evaluate and hire team members in accordance with HR Guidelines

Requirements

  • Bachelors in Business Administration, Computer Science, or related field preferred
  • 7+ years of Operations experience
  • 3+ years of Oracle ERP configuration and functional support experience
  • Manufacturing Industry experience required
  • Relevant certifications in Oracle ERP and/or cloud ERP are considered a plus
  • Prior experience with team management is considered a plus
  • Experience working with offshore or near shore partners on Oracle ERP topics (functional and technical resources) and/or AMS (Application Managed Services) partners is considered a strong plus
  • Excellent written and verbal communication skills
  • A high level of personal integrity (self-esteem, confidence, honesty, and respect) are necessary qualities 
  • The ability to produce clear direction and innovative solutions
  • Strong accountability and follow-through skills
  • Flexibility and foresight to balance engagement and business needs
  • Must be organized, detail-oriented, discrete, and possess the ability to manage confidential information while balancing multiple competing priorities in a fast-paced environment
  • Align with Patrick Industries “BETTER Together” mentality by pursuing Balance, Excellence, Trust, Teamwork, Empowerment, and Respect within the organization

Summary

Patrick Industries is a leading manufacturer and distributor of component products and building materials serving various industries throughout the United States including RV, Marine, and Housing end markets. With locations in 23 states, Patrick upholds a strong network of meaningful relationships with our brands and customers.

 

Benefits Include:

Health, Dental, Vision, Life, Insurances, Paid Vacation, 401K Match, Holidays, Health Club, and Tuition Reimbursement

 

At Patrick Industries, BETTER Together is our commitment to being our best while striving to bring out the best in one another as we join forces individually, as teams, with our Business Units, with our Customers, our communities, and within our entire Patrick family.

 

Patrick is an Equal Opportunity Employer.