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Posted 3mo ago

Key Account Manager, Beauty & Home Care (Shanghai, SH, CN, 200126)

@ Lubrizol
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Shanghai, Shanghai, China
OnsiteFull Time
Responsibilities:developing plans, maintaining relationships, driving revenue
Requirements Summary:Bachelor’s degree in biology or chemistry; 10+ years sales and strategic account mgmt; strong communication, analytics, CRM; English; travel about 40%.
Technical Tools Mentioned:CRM software, MS Office
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Job Description

PURPOSE:


The Key Account Manager for Beauty and Home Care is tasked to accelerate the sales growth in global strategic account and North China through in-depth understanding of the market, building relationship and understanding the unmet needs of the customers, is responsible for the development of new commercial opportunities with strategic accounts and/or distributors in the assigned territory. This role is pivotal in expanding our market presence in global strategic accounts & North China regional customers and achieving our strategic growth targets.


RESPONSIBILITIES / ACCOUNTABILITIES:



  • Develop and execute account plans for global strategic and key regional customers

  • Establish and maintain strong relationship with existing customers and prospecting new accounts to develop joint project and generate sales to deliver business objectives.

  • Own and support strategic accounts while being accountable for driving sustainable top-line revenue and profitable growth.

  • Coordinate resources across marketing, product, technical, and operational organizations to ensure best-in-class solution and service to fulfill customers’ needs and completion of customer projects.

  • Actively promote the Lubrizol Beauty and Home care portfolio via face-to-face meetings, virtual calls, seminars, and tradeshows

  • Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team

  • Collect and analyze domestic brands’ financial viability, engagement & relationship potential, market position & competitive edge, strategic alignment, innovation & adaptability to select potential winners to collaborate.

  • Record generated opportunities in CRM, ensuring pipeline is consistently updated and accurate

  • Oversee order processes and manage demand forecasts, ensuring accuracy and timely execution.

  • Manage customer complaints and supply chain related issues effectively to ensure satisfaction and operational efficiency.

  • Manage and work well with distributors to achieve strategic growth targets.


REQUIRMENTS – EDUCATION, EXPERIENCE, SKILLS:



  • Bachelor’s Degree and above in Biology, Chemistry or related discipline.

  • Minimum 10 years of sales experience.

  • Proven track record of successfully strategic account management and achieving sales targets, preferably in personal care industry.

  • Excellent communication skills to work in multi-culture and cross-functional team

  • Strong problem-solving, analytical, and negotiating abilities.

  • Ability to analyze market trends & dynamic and develop effective account plan.

  • Possess a passion for sales profession with a ‘can-do’ attitude, goal orientated mindset.

  • Self-motivated, proactive, positive, mature team player, able to work independently.

  • Customer focused with strong willingness to go the extra mile.

  • Fluent in English

  • Solid experience with CRM software and MS Office.

  • Travel frequency over 40%.

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