General Job Category Description

The Freight Associate will schedule incoming and outgoing cargo and freight shipments to be transported via truck or other means.

Essential Functions/Job Responsibilities

• Collect shipping orders from clients.
• Prepare estimates for postal or freight rates, shipping charges, and tariffs.
• Choose appropriate shipping method and prepares bills of lading, invoices, and other shipping documents.
• Confirm proper import/export documentation and classifies goods into appropriate fee or tariff groups.
• Facilitate delivery of cargo from clients to the loading platform.
• Schedule and negotiate transportation of goods with shipping or freight companies.
• Notify customers or consignees of the arrival of goods with shipping or freight companies.
• Document shipment costs and weights.
• Notify customers or consignees of the arrival of freight and arranges delivery.
• Trace and locates lost shipments when necessary.
• Communicate with the Purchasing Department, Customer Service Department, and Accounts Payable when a mistake is identified.
• Communicate with the Sales team regarding key customers, receipt of next day items, damaged orders, or other related issues.
• Label deliveries and allocate them to their designated place.
• Assist warehouse manager/supervisor personnel in performing tasks; sort and place merchandise in proper stock areas.
• Assist in loading and unloading merchandise on delivery trucks.
• Follow safety policies and procedures in reporting accidents in accordance with company policy.
• Keep managers/supervisors informed of shortages, overages, damaged merchandise and inventory control.
• Assume responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations. Exercise and promote safe behaviors and demonstrate unyielding support of programs, rules and policies regarding safety.
• Always remain courteous and service-minded while dealing with other employees and customers.
• Maintain a neat appearance in accordance to company dress code policy.
• Maintain punctuality and regular and reliable attendance.
• Collaborate and communicate effectively with other team members.
• Protect and maintain confidentiality of company trade secrets and other confidential or proprietary information including, without limitation, operations methods, customer information, and sales data.
• Complete projects and assignments on time.
• Attend department meetings and training as requested.
• Complete other related duties assigned by supervisor and/or department management.

Required Knowledge, Skills, Abilities

• Must be physically able to lift up to 50lbs in order to load packages.
• Must be a dependable worker with the ability to carry out a series of work instructions without constant supervision.
• Excellent communication skills.
• Basic understanding of standards for shipping and freight.
• Must be proficient with computer skills.
• Math and recording abilities.
• Be dependable and report to work on a timely manner.
• Ability to create a positive and productive working relationship with employees and customers.
• Work independently using effective problem-solving skills.
• Proficiency in NetSuite and Excel.
• Required to work some Saturdays for inventory.
• Must be certified to operate all material handling equipment; forklift, reach and order picker
• Must obtain an OSHA 10.
• Superior organizational and multitasking ability.
• Commitment to accuracy.
• Excellent attention to detail and time management skills Professionalism with respect to time management and meeting deadlines.
• Able to manage multiple, complex, on-going tasks and projects.

Physical Requirements: Continuous standing

Salary: $20.00 - $24.00 per hour