Senior Account Manager

MindCare
Solutions is a leading provider of behavioral health services to long-term care
communities, hospitals, emergency departments and outpatient clinics. We are
seeking a highly organized Healthcare Senior Account Manager to work in a
remote capacity; up to 50% travel required. This position will assist our
account operations throughout the nation.

Compensation: $65,000-$70,000 salary
plus bonus opportunity

Position Summary:

●       Manage key national
client accounts

●       Secure and retain
business through professional, consultative and proactive sales activities

●       Analyze potential
opportunities and develop plans for each Key target account

●       Develop in-depth
knowledge of the customer organization

●       Oversee customer and
physician satisfaction by consistent communication

●       Responsible for
meeting metrics around encounters and growth in current accounts

●       Travel quarterly to all
assigned client accounts for strategic effectiveness

●       Implement and oversee
services for various behavioral health entities, including FSEDs, EDs, and
Inpatient facilities

●       Provide workflow and
technology education to the facility staff

●       Train physicians on
the use of internal and customer-specific external applications

●       Review, update and
manage physician schedules in coordination with customer needs

●       Ensure appropriate
coverage requirements are met

●       Serve as primary point
of contact for physician inquiries/needs and provide timely solutions

●       Approve, audit and
review timesheets that physicians submit

●       Perform data analysis
on patient volume at facilities and divisions

●       Identifying gaps in
service and making recommendations for improvement

●       Collaborate with
internal teams to enhance service offerings and support customer goals

●       Stay up to date with
industry trends and best practices

●       Ensure compliance with
relevant regulations and guidelines as needed