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Posted 2w ago

Sales Traffic Coordinator

@ Russ Darrow Group
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Milwaukee, Wisconsin, United States
OnsiteFull Time
Responsibilities:assisting customers, answering calls, responding requests
Requirements Summary:Strong work ethic; strong internet/computer skills; professional communication; attention to detail; eager to learn; maintain a professional appearance; self-motivated; long-term interest; flexible hours; prior customer service/call center/telecom experience; automotive experience preferred; able to pass background/drug checks.
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Job Description

Russ Darrow Metro Mazda is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!    



Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.   



What We Offer  



We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.   



No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.  



If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you! 



Summary



Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.



In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.



 



Benefits




  • Competitive Compensation Plans

  • Full Benefits Package

  • Medical, Dental & Vision

  • 401k with Company Match

  • HSA with Company Contribution

  • PTO from day one!!! 

  • Growth and Advancement Opportunities

  • Continuous Training and Development



 



Responsibilities




  • Assist customers shopping online and over the phone in their vehicle purchase process

  • Answering incoming sales calls and building customer relationships, while delivering exceptional customer service

  • Respond to customer’s online requests

  • Schedule appointments for the sales team

  • Communicate with customers via email, phone, text and live chat

  • Communicate with team, other sales staff, and management to ensure customer satisfaction

  • Use a variety of programs to obtain information for customers regarding pricing, vehicle details and availability

  • Attend department trainings

  • Perform other duties as assigned