Posted 1w ago

Collections Specialist I (Remote)

@ Neumo
Alabama or United States
RemoteFull Time
Responsibilities:Examine records, Research leads, Meet with taxpayers
Requirements Summary:Bachelor’s Degree in Accounting; tax/regulatory knowledge; CPA/CFE/CMI/CTE/CRE/CIA preferred; AL tax assignment requires accounting degree
Technical Tools Mentioned:Microsoft Office, Accounting Systems
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Job Description

Job Summary:

Conduct tax and regulatory reviews on behalf of clients. Perform review functions to detect, correct, and document client tax/fee revenue deficiencies. Focus areas included but are not limited to; sales & use tax, franchise fees, business licenses, hotel/motel taxes, utility user taxes, and various other state and local taxes or assessments.


Duties and Responsibilities:

  • Performs examination of taxpayer records for compliance under direction of supervisor and management
  • Continually increase understanding of tax laws
  • Research for exam leads and scheduling appointments
  • Prepares for exams by reviewing tax returns, prior audit reports and other available data preliminary to the audit
  • Meet with taxpayers to discuss exam procedures, answers questions, and obtain
  • necessary information and records
  • Examines and verifies business and financial records
  • Prepares papers supporting all adjustments, compute assessments
  • Review and discuss findings with taxpayer and/or representative to illustrate how tax laws and rulings apply to taxpayer's specific operations and support exam results
  • Answer taxpayer inquiries; may participate in hearings of disputed cases; performs related duties as required
  • Conduct closing conferences with taxpayers and/or taxpayers’ representative(s) explaining applicable law and facts supporting changes in tax liabilities and attempt to secure agreement to findings in reports
  • Travel as required
  • Perform other duties as assigned


 Education and Experience:

  • Bachelor’s Degree in Accounting - REQUIRED
  • State and local tax knowledge or experience preferred
  • CPA, CFE, CMI, CTE, CRE, or CIA preferred
  • **If assigned to AL tax – accounting degree required


 Knowledge, Skills and Abilities:

  • Professional background including experience with corporate accounting and finance preferred.
  • Experience with state or local revenue department, compliance audits, audit defense preferred.
  • Knowledge of accounting principles and strong analytical skills.
  • Self-starter, with the ability to organize, plan and direct.
  • Professional, customer service oriented, tactful, dependable, and flexible.
  • Excellent verbal and written communication skills and the ability to work effectively with personnel at all levels of the company.
  • Strong working knowledge of Accounting Systems and Microsoft office.
  • Strong communication and interpersonal skills, including diplomacy, flexibility, and dependability.
  • Ability to use skill set, experience, and training to come to a decision under uncertainty.
  • Exhibit awareness when performing work to evaluate and identify areas where issues might arise.
  • Ability to understand limitations taxpayers and clients are facing related to ability to effectively provide information/records and aptitude to diplomatically overcome these limitations.

Work Environment

  • The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual workstation, using telephone and computer

Physical Demands

  • Must be able to remain in a stationary position for most of the day
  • Constantly operates a computer and other office productivity machinery, such as a
  • printer/copy machine
  • This position needs to occasionally move about inside the office
  • The person in this position frequently communicates via telephone


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.