Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.

Website: https://www.collectivusholdings.com

Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide

Job Location: Garland, TX

Reports to: GM, Omnichannel Fulfillment

The Warehouse Manager is responsible for the day-to-day execution of warehouse operations across Direct-to-Consumer (D2C), Business-to-Business (B2B), and Southern Hobby Distribution (SHD). Reporting to the GM, Omnichannel Fulfillment, this role ensures consistent, high-quality execution across all outbound channels by leading supervisors, managing daily throughput, and driving operational discipline.

This is a hands-on, execution-focused leadership role accountable for delivering on service levels, productivity, and operational efficiency in a high-volume distribution environment.

Key Responsibilities

Daily Operations Execution

Lead day-to-day warehouse operations across D2C, B2B, and SHD distribution
Leads daily operational cadence, including shift kickoff, priority alignment, and performance review.
Ensure orders are picked, packed, and shipped accurately and on time
Manage daily priorities based on volume, backlog, and service level requirements
Accountable for inventory accuracy, inbound flow, and alignment between receiving and fulfillment.
Monitor workflow across receiving, picking, packing, and shipping

Team Leadership & Accountability

Directly manage 3 Warehouse Supervisors, each responsible for core functional areas
Drive accountability for performance, attendance, and adherence to SOPs
Coach and develop supervisors to effectively lead frontline teams
Support labor planning, staffing, and scheduling to meet demand

Performance & Throughput Management

Own daily KPIs: order accuracy, on-time shipping, productivity, and backlog
Identify bottlenecks and take immediate corrective action to maintain flow
Drive continuous improvement through practical, process-level enhancements
Provide regular operational updates and insights to the GM

Cross-Functional Alignment

Partner with Customer Service, Supply Chain, and Operations teams to resolve issues quickly
Ensure alignment between inbound inventory and outbound fulfillment priorities
Support execution of system/process improvements (WMS, ERP, automation initiatives)

Safety & Compliance

Enforce safety protocols and maintain a compliant warehouse environment
Ensure operational standards are consistently followed across all teams

Qualifications

5+ years of warehouse or distribution experience, including frontline leadership
Experience managing supervisors or team leads in a high-volume fulfillment environment
Strong understanding of D2C and B2B operations
Experience with WMS and inventory control systems
Proven ability to execute under pressure and manage competing priorities

Success Profile

Execution-driven leader with a strong sense of urgency
Hands-on and highly present on the warehouse floor
Data-oriented with a focus on KPIs and continuous improvement
Strong people leader who drives accountability through supervisors
Able to operate effectively within a structured, fast-paced environment