Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Summary:
The Service Manager will plan and direct the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs, continually improves and develops standards for the Service Department, administers safety, technical, and process training as required for department, works with Sales Professionals and Safety Coordinators to prepare technical proposals and support customer needs.

Responsibilities of the Service Manager include but are not limited to:

Plans and directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
Continually improves and develops standards for the Service Department
Administers safety, technical, and process training as required for department
Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
Monitors Service Department to ensure efficient use of manpower and compliance with customers' requirements
Works with Sales Professionals to prepare technical proposals and support customer needs
Works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals

Qualifications of the Service Manager include but are not limited to:

Extensive (7-10 years minimum) experience in pump and/or other rotating equipment
Employee management experience
Ability to motivate team and accomplish goals

Additional Information:

Physical Demand: Must be able to lift up to 50lbs unassisted
Working Conditions: Shop Environment
Training/Certifications: N/A
Shift Time/Overtime: Must be able to work overtime as necessary
Travel: Travel to client sites. Must have clear driving record according to company guidelines
Education: High School Diploma required

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Location: USA:AL:Birmingham

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.