SUMMARY

The Program Management Coordinator supports the execution of customer programs by providing administrative and operational support to Program Managers and cross-functional teams. This role ensures programs stay organized, on schedule, and aligned with customer and company requirements through coordination of documentation, tracking of key metrics, and facilitation of communication across teams.

ESSENTIAL FUNCTIONS

• Provide administrative and operational support to Program Managers across multiple programs
• Maintain program schedules, action item logs, risk registers, and meeting documentation
• Coordinate internal and customer meetings, including agenda preparation and follow-up actions
• Track program deliverables, milestones, and deadlines; escalate risks or delays as needed
• Prepare and maintain program documentation, reports, and presentations
• Serve as a liaison between Program Management and internal teams including Engineering, Manufacturing, Quality, Supply Chain, and Finance
• Support customer communication by organizing correspondence, data requests, and reporting
• Maintain and update customer portals, including purchase order entry and engineering document retrieval
• Assist with change management activities, including tracking scope, schedule, and cost impacts
• Ensure documentation is controlled and compliant with internal procedures and customer requirements
• Support audits, program reviews, and customer or regulatory reporting as required
• Maintain data accuracy within ERP, MRP, or project management systems