Posted 1d ago

Customer Service Representative/Agent

@ Crossroads Bank
Wabash, Indiana, United States
OnsiteFull Time
Responsibilities:sell insurance, service clients, quote rates
Requirements Summary:Excellent customer service, selling to client needs, licensing in Property & Casualty preferred; ability to lift up to 25 lbs; sit/stand for extended periods.
Technical Tools Mentioned:Computer, CRM software
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Description

Serving existing customers when they make payments, changes and quoting new business for home and auto. Determining clients' particular needs at appointments; determining extent of present coverage and investments and long-term goals. Calculates and quotes rates for coverage and long-term strategy. Obtains underwriting approval by completing application for coverage.  Builds client base.

  • Updates job knowledge by participating in educational opportunities
  • Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests.
  • requirements Maintain a sufficient understanding of and adhere to regulatory compliance as applicable, including BSA/OFAC

Requirements

Skills and Qualifications:

Excellent Customer Service Skills, Selling to Customer Needs, Client Relationships, People Skills, Product Knowledge, General Math Skills, Organization, Dependability, Statistical Analysis, must be/become Licensed in Property & Casualty.

Physical Qualifications:

  • Able to lift &/or carry up to 25 lbs. if needed (banker boxes)
  • Able to sit or stand for extended periods of time. 
  • Dexterity of hands and fingers to operate a computer keyboard and mouse.

Summary

Provides service to clients' changing insurance needs by selling and servicing property and casualty, life, and health insurance.