Human Resources Generalist & Office Administrator

Olympia, WA 

Position Summary

The Human Resources Generalist & Office Administrator plays a key role in supporting the people, culture, and daily administrative functions of Olympia Coffee. This position is responsible for executing core HR functions including employee relations, onboarding, compliance, payroll support, and applicant tracking while also ensuring the office operates smoothly through strong customer service, communication, and administrative organization.

This role is ideal for someone who is both people-centered and systems-oriented, with a passion for creating positive employee experiences and supporting a values-driven workplace.

Key Responsibilities

Human Resources 

• Manage and utilize Paycom as the company’s HRIS and Applicant Tracking System (ATS), including onboarding, employee data management, and recruitment workflows


• Support full-cycle onboarding and offboarding processes, ensuring a welcoming, organized, and compliant experience


• Maintain accurate employee records and ensure compliance with all local, state, and federal labor laws


• Assist with payroll preparation in Paycom, including timecard audits, approvals, and resolving discrepancies


• Leads recruiting efforts, including job postings, applicant tracking, proactive sourcing, resume screening, conducting interviews, coordinating hiring manager interviews, and candidate communication through Paycom and other job posting boards


• Support performance management processes, including documentation and coaching support


• Partner with leadership to uphold company policies and contribute to a positive, inclusive workplace culture


• Assist in benefits administration, including enrollments, changes, and employee education


• Maintain confidentiality with sensitive information and support workplace investigations


• Contribute to HR projects, policy updates, and continuous improvement initiatives


• Serve as a point of contact for employee questions related to policies, benefits, payroll, and general HR support

Office Administration & Customer Service

• Serve as point of contact for general inquiries via phone, email, and in-person visitors


• Provide excellent customer service to guests, vendors, and internal team members


• Manage incoming calls, route messages, and respond to general company inquiries


• Maintain office organization, supplies, and cleanliness to support a functional work environment


• Assist with scheduling, meeting coordination, and internal communications


• Support basic accounting and administrative tasks using QuickBooks, including data entry, invoice tracking, and vendor coordination


• Coordinate mail, deliveries, and vendor interactions


• Provide administrative support to leadership and cross-functional teams as needed