Posted 6y ago

Fund Services.IR Supervisor

@ Citco
Muntinlupa City, Metro Manila, Philippines
OnsiteFull Time
Responsibilities:Supervise team, Monitor transactions, Ensure controls and SLAs
Requirements Summary:Degree in Business/Accounting/Finance/Economics; 3+ years in Financial Services; 1+ year supervising staff; experience in contact center; knowledge of Hedge/Mutual Funds; AML policies; proficient in Microsoft Office.
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Job Description
Company Overview
Citco Fund Services is a division of the Citco Group of Companies and is the largest independent administrator of Hedge Funds in the world with offices in Amsterdam, Bahamas, Bermuda, Cayman Islands, Cork, Curacao, Dublin, Halifax, London, Luxembourg, Malvern, Miami, New York/New Jersey, Toronto, San Francisco, Singapore and Sydney.
Citco International Support Services Limited – Philippine ROHQ has been operating successfully since January 2013.  The Funds division is tasked with supporting Citco Fund Services in maintaining market leadership in hedge fund administration through supporting CFS’s Investor Relations Teams and Fund Accounting Teams globally by: 
• Iinvestor transaction/statement processing, and investor data management; and
• Performing various back office processes around Fund Portfolio Maintenance including trade capture, reconciliation, and bookkeeping tasks.
 
Main Job Functions/Tasks
• Supervision of work performed by Global Operations IR Data Processors
• Participation in training of team members; assisting the Manager in preparation and execution of staff development plans
• Monitoring and ensuring that transactions are properly executed
• Ensuring adherence to controls and procedures; preparing and contributing to management control reports
• Developing and monitoring Service Level Agreements
• Taking a leadership role as a subject matter expert for the department
• Maintaining knowledge of current regulatory and compliance environment as it effects our services and/or clients
• Participating in projects when required
 
Education & Experiences
• Degree in Business/Accounting/Finance/Economics or any related course
• 3+ years experience in Financial Services, preferably Investor Relations, Back office and/or Client Service related
• 1+ years of experience supervising staff
• Concrete experience in contact center, both voice and non-voice accounts
• Financial/trading/banking experience or knowledge of Hedge/Mutual Funds an advantage
• Knowledge of compliance and regulatory issues and anti-money laundering policies
• Proficient in Microsoft Applications (Word, Excel, PowerPoint etc).
 
***Willing to work on NIGHTSHIFT and be assigned in ALABANG office (Northgate Cyberzone)