Description

THE GARLAND

Position:        Driver                               

Department:  Guest Services                                                                

Division:        Rooms

Position Purpose:  Escort guests in a friendly, courteous manner to/from the hotel while driving company shuttle/trolley. When needed, greet and welcome guests promptly with courteous and sincere smile, assist with opening doors and with guest luggage.

Essential Functions:

• Drive guests to specified destinations in hotel shuttle/trolley


• Monitor company shuttle/trolley maintenance requirements and communicate needs to management


• Maintain efficient communication with front desk.


• Keep hotel’s driveway well maintained as well as entry doors and water station.


• Assist guests with their luggage, packages and bags


• Escort guests to their room and point specific features about the property.


• Keep a log of all incoming and outgoing packages.


• Deliver gifts and amenities to guests rooms

Position Requirements:

• Great communication skills.


• Professional attitude and service oriented.


• Valid Class B commercial driver’s license and good driving record required


• Hotel guest service and or driving experience preferred


• A second language is an asset.

Reporting Relationship

Front Office Supervisor, Hotel Assistant Managers and Director of Rooms

Qualifications