Posted 3mo ago

Help Desk Level 2 IT

@ Polaris Healthcare
Bardonia, New York, United States
$60k-$75k/yrOnsiteFull Time
Responsibilities:provide support, troubleshoot issues, manage accounts
Requirements Summary:Technical IT help desk support with Windows, Active Directory, networking basics, and remote management tools; able to lift up to 50 lbs; valid driver’s license and reliable transportation.
Technical Tools Mentioned:Windows 7, Windows 10, Windows 11, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2021, Windows Server 2025, Active Directory, Group Policy, DHCP, DNS, File and Print Services, TCP/IP networking, Office 365, RDP, Citrix, Remote Management Tools
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Job Description
Seeking a level 2 Help Desk to add to our team.
 
Preferred skills to include but not limited to:
 
-Windows 7,10,11
-Windows Server 2012, 2016, 2019, 2021, 2025
-Systems administration including Active Directory, Windows Group Policy
-Troubleshooting DHCP, DNS, file, and print services
-Solid knowledge of TCP/IP networking
-Solid knowledge of Microsoft MS Office 365
-Experience with RDP and Citrix
-Experience with Remote Management Tools
-Citrix 
 
Salary based on experience
 
Must be able to lift up to 50 lbs. unassisted.
 
Must have a valid driver’s license and a reliable car