HiringCafe
Posted 1mo ago

Service Advisor/ASM

@ Hudson Automotive Group
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Johnson City, Tennessee, United States
$15/moOnsiteFull Time
Responsibilities:guide customers, process service, schedule maintenance
Requirements Summary:Customer service focus with CRM experience; strong communication; guides customers through service process; prior service/advisory experience preferred.
Technical Tools Mentioned:CRM Software
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Job Description

$80k-$100k+ Yearly Earning Potential



Yearly Accrued PTO



Flexible Schedule



Internal Advancement Opportunities



 



Johnson City Ford, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.



 



Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.



 



Why choose Johnson City Ford and Hudson Automotive Group?



 



Competitive Compensation



Additional Manufacture Incentives/Bonuses



Company Provided Training and Career Development



Internal Advancement Opportunities



Flexible Work Schedule (5-day Work Week, Alternating Saturdays)



 



Previous Customer Service Experience Required



Previous Service/Sales Experience Preferred



 



Other Benefits we offer:




  • Medical, Dental, Vision Insurance

  • Life Insurance

  • 401k with match

  • Paid Vacation/Holidays

  • Accrued PTO

  • Employee development through training and advancement opportunities

  • Employee discounts on products & services

  • Balanced work schedule



 



Qualifications:




  • Proven experience delivering a strong customer experience.

  • Ability to successfully guide customers throughout the service process.

  • Customer Relationship Management (CRM) Software Experience.

  • Excellent communication skills.

  • Strong amount of emotional intelligence.



 



Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.



 



We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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