Who Are We? 

Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques in over 30 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.  

Our Mission 

“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.  

Position Overview 

Reporting to the District Leader as well as the District Visual Leader, the Store Leader leads and directs all activities required to achieve store goals. In addition to driving high levels of guest and associate engagement, these goals include sales objectives, payroll and expense management, loss prevention targets and merchandise presentation standards. 

Primary Responsibilities 

People 

· Recruit, select, develop and retain a talented team of high-potential associates 

· Consistently achieve excellent guest service standards 

· Serve as a positive role model, ensuring that the guest remains the top priority for all associates 

· Coach associates on guest interactions to develop capability and ensure a positive guest experience 

· Hold self and others accountable for performance 

· Understand and adhere to established Human Resource practices and policies 

· Proactively provide timely feedback to associates, rewarding and recognizing achievement 

· Manage conflict by applying company recommended processes, standards and guidelines 

· Successfully navigate change and adversity 

· Develop associates through an individualized development plans, matching talent with developmental tasks 

· Cultivate team commitment through support, relationship building, and recognizing individual contributions 

· Understand and educate associates on the Company’s brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries  

Process 

· Utilize and manage weekly reporting to track, analyze and communicate performance to direct reports 

· Develop business strategy to maximize opportunities to generate additional revenue 

· Create and communicate staff work schedule that fully leverages current talent and maximizes productivity 

· Forecast and analyze business trends and manage payroll expense in order to maximize store performance 

· Understand and drive accountability of income and expenses related to profit and loss statements 

· Direct merchandise presentation, restocking and recovery to maximize productivity 

· Understand and embrace Altar’d State’s mission, vision and values 

· Complete performance management processes as assigned 

· Communicate effectively with company leaders 

Presentation 

· Utilize and manage weekly reporting to track, analyze and communicate performance 

· Implement visual standards and execute substitutions within company guidelines 

· Represent brand positively by adhering to appropriate standards of dress and grooming 

· Consistently maintain a clean and inviting store environment 

Desired Skills and Abilities 

· Superior guest service skills 

· Excellent ability to coach and develop others 

· Outstanding leadership skills with a strong track record of achievement  

· Strong verbal and written communication skills with an ability to tailor communication to various audiences 

· Excellent self-awareness and relationship management skills  

· Well-developed analytical and strategic thinking skills 

· Strong organization skills with an attention to detail and an ability to prioritize effectively 

· Excellent problem-solving skills 

Desired Education and Experience 

· 2+ years of retail store management experience required 

· 2+ years of experience in apparel preferred 

· 3+ years of guest service experience preferred 

· Bachelor’s degree in relevant field of study preferred 

Benefits 

As a certified Great Place to Work®, Altar’d State is committed to helping our associates achieve both their personal and professional goals. We understand that the success of our company is a direct result of our dedicated associates. This is why we offer a wide-ranging and a comprehensive benefits program that offers protection, peace of mind, and flexibility designed to support our associates at home and at work. Our benefits program includes:  

• Multiple medical insurance plan options with dental and vision care 
• Paid time off including vacation, sick and personal days 
• Paid volunteer time 
• Associate Discount 
• Student Debt Repayment Program 
• 401(k)  
• Sabbatical Program 
• Associate Assistance Program 
• Flutter Fund (Associate Supported Emergency Relief Fund) 
• Discounted Pet Insurance Program 
• Backup child and adult care program  

Altar’d State is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.