In Riga, NORIT operates a Global Business Services center with a number of business critical functions that service the company globally. Accounts Receivable (AR) Specialist, is a member of Accounts Receivable team, which is responsible for timely and efficient collection of receivables from NORIT customers. This function has a direct impact on company’s healthy cash flow.
We are looking for a new team member who shares the passion for NORIT vision and commitment, is keen to work in a dynamic environment in receivables operations, and will act as a subject-matter expert, applying best AR practices, supporting the fine-tuning of processes, and actively participating in continuous improvement initiatives. You will influence ways of working, share knowledge within the team, and support a culture of accountability, collaboration, and operational excellence.
Responsibilities:
- Proactively monitor accounts receivable and ensure payments are received from customers in due course;
- Actively communicate with customers about due payments via phone and email, be a catalyst in solving delayed payment situations;
- Provide support to internal and external customers (account statements, audit requests, bank reconciliations, etc.);
- Identify accounts where it is necessary to cooperate with credit collection or state institutions and transfer information to a credit specialist;
- Match incoming payments and book credit notes with invoices according to the procedures;
- Document all process actions according to internal procedures;
- Take ownership of complex or escalated AR cases and guide others in resolving challenging payment situations;
- Proactively identify inefficiencies, risks, or gaps in AR processes and propose practical improvement solutions;
- Contribute to continuous improvement and automation initiatives, helping shape a more efficient and scalable receivables function.