Job Description
As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers
who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are
responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on
department and store sales goals as well as customer engagement. You will create schedules that aligns
with customer and business needs and lead a culture of accountability through clear expectations and
performance management on critical service and engagement behaviors. You will quickly respond to
and deescalate negative customer experiences and ensure that your team understands and is
empowered to make things right for the best customers in the world.
So, what can you expect as a Food Service Foreman at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something
great! While you make it easy for our customers, we focus on you and your development! Our
people make us who we are. We want to see you grow, so we put growing together at the forefront
of everything we do. It is our duty to provide you with the tools and resources that you need to
succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are
responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on
department and store sales goals as well as customer engagement. You will create schedules that aligns
with customer and business needs and lead a culture of accountability through clear expectations and
performance management on critical service and engagement behaviors. You will quickly respond to
and deescalate negative customer experiences and ensure that your team understands and is
empowered to make things right for the best customers in the world.
So, what can you expect as a Food Service Foreman at the Exchange?
- Promote a positive team and customer centric culture
- Lead a culture of accountability through clear expectations
- Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
- Ensure customers have an extraordinary experience while shopping
- Greet every customer with eye contact and smile in your authentic way
We know that you can work anywhere. However, working at the Exchange is the start of something
great! While you make it easy for our customers, we focus on you and your development! Our
people make us who we are. We want to see you grow, so we put growing together at the forefront
of everything we do. It is our duty to provide you with the tools and resources that you need to
succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Able to lead teams to meet organizational objectives
Employment Category
Regular Part Time
Job Tier
1
Job Qualifications
Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
Yes
Facility Name
BRAGG MMFC STARBUCKS
Salary Minimum
$22.78
Salary Maximum
$26.57
Exchange Location
United States - North Carolina - Fort Bragg
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.