Posted 10h ago

Reception, Facilities, Office Support

@ Klipboard
Stellenbosch, South Africa, South Africa
HybridFull Time
Responsibilities:answer calls, welcome visitors, coordinate maintenance
Requirements Summary:Grade 12; proven office admin and facilities coordination experience; strong organization, communication, and multitasking; proficient in MS Office; able to work independently and manage priorities.
Technical Tools Mentioned:Microsoft Office
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Job Description

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

  • Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail distribution, logistics, Automotive sectors.
  • A fast-paced PE backed organisation going through a period of strong growth and operational consolidation
  • This role is responsible for ensuring the smooth day-to-day operation, maintenance, and functionality of the office environment. 
  • Serves as the first point of contact for visitors, manages office facilities and supplies, coordinates maintenance and repairs, supports stock and administrative functions
  • Ensures a professional, safe, and well-equipped workplace for all employees and visitors

Key Responsibilities: 

Reception & Front Office Support

  • Answer and direct incoming telephone calls professionally and efficiently. 
  • Welcome and assist visitors, clients, suppliers, and couriers. 
  • Receive, record, and distribute incoming packages and deliveries. 

Facilities & Maintenance Coordination

  • Coordinate daily office maintenance and operational requirements. 
  • Monitor office facilities and arrange repairs for: 
    • Air-conditioning systems 
    • Electrical faults 
    • Plumbing issues 
    • Appliance servicing and repairs 
    • General office asset damages and malfunctions 
  • Liaise with landlords, maintenance teams, contractors, suppliers, and service providers to obtain quotations and schedule repairs. 
  • Ensure maintenance work is completed efficiently and within agreed timelines. 
  • Coordinate with Moonstone maintenance management and finance departments regarding building maintenance and operational matters. 

Office Operations & Administration

  • Manage petty cash, including issuing, tracking, and reconciling office-related expenses. 
  • Maintain office stock inventory and ensure adequate levels of operational supplies. 
  • Manage the purchasing and replacement of office assets and equipment when required. 
  • Distribute stationery and workplace essentials to staff. 
  • Prepare meeting rooms for executive, management, and boardroom meetings. 
  • Arrange refreshments and catering for meetings and visitors. 
  • Support administrative functions within the registration department, including monitoring licence expiry schedules. 

Stock & Sales Support

  • Assist with stock management related to paper sales and paper order requirements. 
  • Communicate with the sales department regarding stock shortages and replenishment needs. 
  • Support the sale and distribution process of paper stock to ensure uninterrupted client service delivery. 

Workplace Environment & Staff Support

  • Supervise and coordinate cleaning staff to maintain a clean, hygienic, and organized office environment. 
  • Ensure the workplace remains professional, comfortable, and operational at all times. 
  • Support employee well-being by ensuring staff have the necessary resources and tools to perform their duties effectively. 
  • Build and maintain strong professional relationships with suppliers, contractors, couriers

Skills, Knowledge and Experience: 

Essential

  • Grade 12 / Matric certificate. 
  • Proven experience in office administration, facilities coordination, or a similar support role. 
  • Strong organizational and multitasking skills. 
  • Excellent communication and interpersonal abilities. 
  • Proficient in Microsoft Office applications. 
  • Ability to work independently and manage multiple priorities. 
  • Strong attention to detail and problem-solving skills. 

Preferred

  • Knowledge of office facilities management processes. 
  • Basic financial administration and petty cash management experience. 
  • Strong coordination and stakeholder management skills. 
  • Ability to work under pressure in a fast-paced environment.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. 

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

 

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