Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians; SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

Duties/Responsibilities:

• Generates sales of equipment & generator parts, service, rentals, and rebuilds on Taylor Forklift and generator make and models


• Quotes services in the field and work with all customer relations.


• Develop new customers in assigned territory while maintaining current accounts.


• Attending and working industry trade shows and conferences to strengthen the company brand and develop customer relationships.


• Create and implement strategies for generator service and rental growth.


• Work closely with the sales representatives to develop a relationship with their customers to gain service opportunities.


• Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.


• Maintains and submits accurate and timely expense reports.


• All other duties as assigned.