Posted 1w ago

Logistics & Customer Service Lead

@ Chevron
Sapugaskanda or Makola
OnsiteFull Time
Responsibilities:coordinate with_transport, respond_to_customers, transact_in_ERP_EWM
Requirements Summary:Customer-facing logistics role requiring coordination with transport providers, ERP and EWM systems, and reconciliation of inventory and customer credit.
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Job Description

Total Number of Openings

1

Interacts with clients to provide support with billing requests, information requests, suggestions, and complaints.

Reporting to the Logistics Manager and based at our manufacturing plant in Sapugaskanda, this customer-facing role will respond to customer inquiries on products and services in consultation with technology, sales and manufacturing teams, coordinate with transport service providers on timely and efficient product deliveries to customers, effectively transact through the Enterprise
Resource Planning (ERP) system and Extended Warehouse Management (EWM) system in addressing unfilled situations, reconcile inventory & manage customer credit while responding to customer complaints in proactive coordination with the relevant SMEs.

Chevron participates in E-Verify in certain locations as required by law.