About the Department

This position is open until filled.
The Human Resources Office is unable to provide status updates by telephone.
The salary range is listed above. Starting salary will depend on qualifications and experience. If there is a work against status for one year, the starting salary is $35,527.

Employees will determine/re-determine  applicant/client eligibility for a single income maintenance program which includes the intake processing and review functions;  Work at this level includes such tasks as the interviewing of clients to obtain required information completing initial applications verifying the information obtained determining eligibility or completing scheduled program reviews. Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Employees usually report to an Income Maintenance Supervisor. Work involves performing all of the following functions; (intake processing and review) in one of the following income maintenance programs; (FNS Work First Medicaid Non-Emergency Medical Transportation) In the intake process employees are responsible for obtaining all pertinent data concerning the clients' family composition financial employment and health status. Employees may also be involved in processing clients' application through the verification of all information obtained during intake. Work may also involve the redetermination or review of the clients' case on a periodic basis in order to re-verify the clients' eligibility for continued participation in the program. The employees' responsibility for determining the clients' initial or continuing eligibility for any given program will depend upon the function or combination of functions performed.

Position Duties

Provide information to clients on program requirements based upon the information provided in the Food Stamp manual.

Work with clients includes the gathering of information through the interview process for the purpose of determining applicant/client eligibility as well as to inform the client of their rights and obligations as prescribed under program policies.

Work involves performing all of the following functions: intake; processing and review.

In the intake process; employees are responsible for obtaining all pertinent data concerning the clients' family composition; financial; employment and health status.

Employees may also be involved in processing clients' application through the verification of all information obtained during intake.

Work may also involve the re-determination or review of the clients' case on a periodic basis; in order to re-verify the clients' eligibility for continued participation in the program.

Minimum Qualifications

Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services; which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read; analyze; and interpret rules; regulations and procedures. Ability to communicate with clients/applicants; the public at large; and public officials to obtain data; and to explain and interpret rules; regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform caseworker functions within structured time frames.

Minimum Training and Experience Requirements- One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Other Qualifications

Preference given to candidates with previous experience in Adult Medicaid Services. NCFAST experience and/or certification preferred.

Please Note:
 If offered a position, official transcripts/verification of education must be submitted directly to the Human Resources Office from the educational institution(s) listed on application. Positions requiring a minimum education/certification must also have official documents submitted to the Human Resources Office. Unofficial transcripts may be submitted by the candidate with the application for consideration of meeting minimum job requirements.