• Responsible for managing customer orders, sample requests and all customer communication.
• Monitor email and phones for customer purchase orders and requests. 
• Responsible for confirming product, pricing and delivery dates to customer in timely manner.
• Plant contact for customers with inquiries and special requests.
• Manages complaints and other customer issues effectively.
• Responsible for order management system.
• Responsible for entering all customer orders and new item upload requests into PeopleSoft ERP System.
• Maintains order logs for plant as needed.

• Minimum of 1 year in customer service experience.
• Preferred experience in a manufacturing environment.

• Must be fluent in English language; including reading, writing and verbal.
• Must be fluent in Microsoft Word and Excel.
• Experience with ERP System and Microsoft Outlook is preferred.

• High school diploma or general education degree (GED) preferred.
• College degree preferred.

• The duties of this job may vary slightly across divisions and locations.  This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job.
• To perform this job successfully an individual must be able to perform each essential function satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Please note this position is onsite.

• Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Medical & Dependent Care Spending Accounts. 

Atlas Roofing Corporation is an Equal Employment Opportunity Employer. 

No calls or agencies please.