Posted 1mo ago

Floating Customer Service Representative- West Lebanon, NH

@ Bar Harbor Bank & Trust
West Lebanon or Lebanon or Hanover or Lebanon or Enfield
OnsiteFull Time
Responsibilities:Process transactions, Open accounts, Cross-sell referrals
Requirements Summary:Full-time, 40 hours/week; customer service experience; cash handling; Windows familiarity; travel between NH branches.
Technical Tools Mentioned:Windows
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Job Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Lebanon, NH branches, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career.  Experience with cash is helpful and on the job training is provided.  As a Floating Customer Service Representative, you will travel between assigned branch locations as needed, providing support where it’s most needed

In a Float Customer Service Representative role, you can expect to:

  • Process a variety of basic transactions for customers, with limited differences or errors.
  • Responsible for efficiently carrying out opening and closing procedures.
  • Navigate effectively through frontline software applications.
  • Basic understanding of bank products.
  • Learning to recognize the opportunity to cross-sell and make partner referrals
  • Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide. 

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening.  An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. 

EEO is the law English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the law Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf

EEO is the Law Poster Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency - https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pd