Job Summary

 

This position works on a clinical operations team providing clinical support to our providers while ensuring our patients have a safe and positive experience.

 

 

Duties and Responsibilities

 

• Work closely with clinical leadership to ensure smooth patient flow in the operational areas.


• Perform clinical duties in all areas including Express, Cast Room, and pods.


• Perform clinical duties such as the application and removal of casts, sutures, staples, braces.


• Perform wound care and deliver patient education.


• Respond to triages as needed or assigned in accordance with standard operating procedures.


• Room patients, take vitals and history, update electronic medical chart as needed.


• Update and maintain patient medical records, including visit details, insurance and contact information.


• Service patient after visit with appropriate paperwork, schedule follow-up appointment, send out medical records as requested, and answer any patient inquiries.


• Maintain exam rooms to appropriate regulatory standards.


• Audit new patient charts.


• Work as a team to replenish exam room and clinical supplies, including office supplies for designated area.


• Train others as needed or directed.


• Perform other duties as assigned by manager.