ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- DME application and removal. Responsible for ordering and restocking DME items as well as clinical supplies. Orders and fits custom orthotics, per provider’s orders.
- Fit and apply splints and braces (DME) as requested by provider.
- Measure, order and fit custom osteoarthritis braces.
- Instruct patients regarding brace care and the use of orthopedic appliances.
- Clean and stock the cast room and cast cart ordering supplies as needed.
- Clean and stock the DME room keeping an accurate inventory of all products and appliances – ordering when necessary to keep inventory at constant levels in both offices.
- Document all activity in patient’s chart and bill accordingly.
- Order and maintain all over-the-counter supplies.
- Maintain all crash carts for 2nd and 3rd floor along with the defibulator machine and oxygen.
- Meet with clinical supply representatives periodically to ensure best vendor pricing.
- Answer patient calls, emails or messages left by patients regarding care or appliances.
- DME authorizations.
- Responsible for scanning and attaching any documents or forms related to DME order.
- Performs related work as required and other projects and duties as assigned by management
- Dispensing work comp medications.
- Maintains strictest confidentiality in accordance with HIPAA compliance
- Travel to Estero location is required 2-3 times/week
QUALIFICATIONS:
Education: College or comparable work experience
SKILLS:
- Medical Terminology.
- Basic typing and keyboarding skills.
- Strong organizational and interpersonal skills.
- Experience with customer service.
- Familiarity with computers and other office equipment.
- Ability to maintain confidentiality of sensitive information.
- Ability to prioritize responsibilities.
- Must be able to act calmly and effectively in busy or stressful situations.
- Knowledge of insurance plans and procedures.
- Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
- Must be able to establish and maintain effective working relationships with managers and peers.
PHYSICAL REQUIREMENTS:
- Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.