POSITION SUMMARY            

The Director, Project Management and Integration will lead cross-functional initiatives focused on strategic project execution and acquisition integration, with responsibility for supporting enterprise software application implementations.   This role will serve as a key execution partner to the CRH Executive Leadership Team, driving accountability, timelines, and results across complex initiatives that impact operations, financial performance, and enterprise scalability.

MINIMUM JOB REQUIREMENTS      

Education & Qualifications:

Education: Bachelor’s degree in related field, which may include Business, Healthcare Administration, Information Systems, or related field, required.

Licensure & Certifications: PMP (Project Management Professional), PgMP, CAPM, and/or comparable project management certifications certification preferred.  Six Sigma certification preferred.

Previous Experience: Minimal of five (5) plus or more years’ experience working in progressive project or program management experience, ideally within healthcare or healthcare services. Proven experience leading cross-functional initiatives involving:                Strategic project execution and operational transformation; M&A integration and onboarding; and business-side coordination of software or systems implementations.  Experience coordinating vendor-led technology or system implementations.

Skills: Must possess strong facilitation and project management skills and be familiar with the complexities and methodologies around formal project management. Strong financial and operational acumen with the ability to connect execution to measurable business outcomes. Strong executive communication skills with the ability to work directly with senior leadership. Solid written and verbal communication/presentation skills using PowerPoint, Google Slides, or other presentation tools.  The ability to take independent ownership of overall responsibilities and meet deadlines is critical. Ability to remain flexible and work effectively under pressure in a team environment. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills.  Ability to prioritize tasks and to delegate them when appropriate. Thorough understanding of or the ability to quickly learn about the project or product being developed. Ability to operate effectively in fast-paced environments with shifting priorities and evolving business needs

Computer Skills: Involvement with common project management tools (Smartsheet, MS Project, Jira, Monday.com, Asan Excellent MS Excel (VLOOKUP, Pivot Tables, Financial Functions) and data management skills are required.  Intermediate to advanced Microsoft Office skills in Excel.  Use of a laptop and mobile device is required. 

MINIMUM PHYSICAL AND COGNITIVE REQUIREMENTS

Occasionally (0-2 hours)                     Frequently (3-5 hours)                        Constantly (6+ hours)

Physical Requirements:

The following demands are representative of the requirements necessary for an employee to successfully and safely perform the essential functions of the job.  Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. 

• Strength: Constantly pushes/ pulls and/or lifts light objects less than 15 pounds; frequently pushes/pulls and/or lifts objects 15 pounds.
• Manual Dexterity: Constantly performs simple manipulative and gross body coordination skills.  
• Coordination:  Constantly performs tasks which require hand-eye coordination such as keyboard skills.
• Mobility: Prolonged periods of sitting at a desk and working on a computer.
• Visual: Constantly able to observe, judge and estimate objects far away as in driving; closely as in reading communication.  
• Hearing: Constantly communicates with employees, providers, team-mates and others.  

Cognitive Requirements:

• Concentrate: Constantly able to concentrate on detail with little, minimal and/or constant interruptions.
• Attention Span: Constantly needs to task/function for 10 minutes at a time up to and including more than 60 minutes at a time.
• Conceptualization:  Constantly able to understand and relate to specific ideas either one at a time and/or several at a time.  Constantly able to understand and relate to concepts behind specific ideas and theories behind several related concepts.
• Memory:  Constantly able to remember tasks/assignments given to self and others during course of the day and over long periods of time. a
• Communication:  Constantly able to communicate verbally using advanced level vocabulary.  Constantly able to communicate in written word, using checklists with simple sentences and using advanced written skills.

Work Environment:  Work is generally performed within an office environment with standard office equipment available.

Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

OSHA Classification

Job Classification III:   Position has no occupational exposure to blood or other potentially infectious materials.

JOB SPECIFIC EXPECTATIONS

Acquisition Integration & Enterprise Initiatives

·         Lead pre- and post-close integration planning and execution, including integration strategy, Day 1 readiness, and structured transition plans.

·         Partner with functional leaders to assess operational, financial, clinical, and technology impacts and develop milestone-driven integration roadmaps.

·         Coordinate onboarding across people, culture, payroll/benefits, compliance, financial reporting, vendor contracts, revenue cycle, and enterprise systems.

·         Identify gaps and process misalignments; implement standardization and enterprise best practices.

·         Oversee cross-functional workstreams, ensuring accountability, execution discipline, and timely delivery.

·         Monitor synergy capture, cost impacts, and performance during transition; escalate risks with recommended solutions.

·         Support change management, leadership alignment, and stakeholder communications.

·         Maintain and enhance scalable integration playbooks, governance frameworks, and documentation for future transactions.

Strategic Project Leadership

·         Lead end-to-end execution of high-priority, enterprise-wide strategic initiatives from planning through completion.

·         Translate executive objectives into structured project plans, timelines, milestones, budgets, and deliverables.

·         Maintain strong project governance, including RAID logs, scope management, stakeholder communications, and status reporting.

·         Facilitate executive updates and decision-making forums to ensure accountability and momentum.

Systems Implementation & Business Enablement

·         Coordinate business-side execution of enterprise software implementations and technology deployments.

·         Partner with functional leaders and external vendors on requirements gathering, vendor selection, testing/UAT, training, go-live readiness, and stabilization.

·         Ensure technology initiatives align with operational goals, financial targets, and organizational readiness.

·         Support implementations across finance, operations, analytics/reporting, revenue cycle, and other enterprise platforms.

Governance, Reporting & Risk Management

·         Provide clear, concise project status reporting to the CRH Executive Leadership Team, highlighting progress, risks, mitigation plans, and decisions needed.

·         Identify and manage scope changes, timeline tradeoffs, and resource constraints across active initiatives.

·         Improve visibility, accountability, and execution rigor across strategic initiatives through structured reporting and governance.

Stakeholder Engagement & Leadership Support

·         Serve as liaison between corporate leadership, local operators, vendors, and external partners.

·         Build and manage cross-departmental relationships to ensure timely, accurate, and effective project execution.

·         Support executive leadership (CEO, CFO, and senior team) on special projects and enterprise initiatives.

·         Participate in leadership and project meetings; limited travel required.

·         Other duties as assigned.

COMPANY EXPECTATIONS

Upholds and lives the Mission, Vision and Values of CRH Medical Corporation.

Effective Communication:

• Delivers information in a clear, concise and compelling manner to effectively engage others and achieve desired results.
• Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished.
• Speaks in a clear and credible manner, selecting the right tone for the situation and audience.
• Listens to others and allows them to make their point.
• Uses good judgment about when to share external information as well as who should be informed.
• Delivers targeted, actionable communications and invites two-way communication.         

Quality of Work:

• Has established a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the Company
• Is personally committed to high quality work and encourages others to have similar standards

Process Improvement:

•     Identifies opportunities for improvement and innovation

•      Articulates an understanding of the rationale for change          

•      Removes barriers and resistance and implements desired processes or modifies desired behaviors              

•      Promotes innovation and continuous improvement

Time Management:

• Prioritizes tasks and manages time to ensure that deadlines are met.  
• Plans his or her time and sticks to those plans  
• Prevents or manages interruptions until the highest priority tasks are accomplished

Teamwork:

• Effective Team Player who contributes specific skills and compliments those of his or her team-mates
• Works collaboratively to accomplish company goals and objectives and believes they are a part of something greater than themselves           
• Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team   
• Co-creating solutions while cooperating with others.
• Displaying energy and enthusiasm for team related activities while balancing the role of leading and following         
• Proactively works to build trust amongst members of the team and the Company

Driving Results:

• Commits to the overall wellbeing of CRH by challenging oneself and others to excel and holding oneself and others accountable for achieving all results
• Executes to achieve desired outcomes.
• Models’ accountability for achieving results.
• Regularly monitors performance and communicates progress.
• Sets expectations for a high standard of performance.              

Managing Multiple Priorities:

• Handles multiple assignments and priorities yet still fulfills all commitments
• Readily accepts new responsibilities and adapts well to changes in procedures
• Gives appropriate priorities to various work demands.

Handling Difficult Issues:

• Handles sensitive or difficult issues with grace and confidence.
• Remains clear-headed and focused and inspires others to do the same.  
• Remains objective in the face of strong emotions
• Can acknowledge strong emotions without being unduly influenced by their intensity  

Building Company Commitment

• Demonstrates commitment, loyalty and appreciation for the Company
• Conveys a high level of concern for the well-being of all employees and providers, helping to ensure that both their needs and those of the Company are met.  
• Consistently speaks highly of the Company, its employees and its mission