Position Overview
Responsible for the business performance of the restaurant within assigned departments during each shift, and that high standards of food, service, hospitality, cleanliness, health and safety are met at all times. Ensures a positive, legally compliant, work environment in which all Razzoo’s 6-2-101 (Philosophies and Values) are upheld.
Essential Duties and Responsibilities
- Effectively implement the restaurant’s initiatives in a well organized and timely manner
- Hold employees accountable for their results each shift
- Successfully implement key organizational initiatives such as new menu roll outs, new training programs and promotional activities
- Ensure a work environment that is fully in compliance with all federal, state and local laws
- Ensure Razoo’s Policies and Procedures are consistently followed by all employees
- Ensure all Operations of the restaurant meet the highest standards of quality each shift
- Ensure restaurant is consistently staffed with qualified employees each shift
- Ensure profit objectives are consistently achieved each shift
- Ensure restaurant facility and equipment are consistently up to standard
- Ensure exterior areas, i.e.,landscape, lighting and parking lot are kept in excellent condition
- Consistently meet and exceed all training, quality of operations and financial results for the restaurant for each shift
- Ensure ambience (music/temp/lighting) is always right
- Ensure all financial reporting systems are followed exactly in every area of the restaurant
- Ensure costs are controlled carefully and waste is minimal
- Closing Manager – Completes daily sales report and other closing duties, i.e., doors are locked, security alarm is set, all money is locked in safe, adjusts temperature appropriately, etc.
- Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
- Perform additional responsibilities as requested by upper management at any time
- Basic micros POS comprehension ribbon changing, broken equipment, change back up printers, credit cards, clock ins
- Basic Back-office comprehension to complete EOD/closing paperwork