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Admission Counselor

Posting Category: E

About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at http://www.uis.edu.

Minimum Starting Salary: $44,000.00 annually

Summary:
The AC is accountable for meeting established headcount, FTE, and tuition-revenue goals for a tuition-driven institution by working to manage the entire life cycle in alignment with accountabilities and conversion benchmarks. The AC demonstrates a sustained commitment to diversity, equity, and inclusion and works to ensure compliance with UIS, UI System, state, and federal policies prescribed professional guidelines.

Duties & Responsibilities:

In order to achieve/exceed headcount, FTE, and tuition-revenue goals, the AC will provide admissions counseling and oversee a specific population, enrollment status (es), outreach medium/media, or student/gatekeeper (types), like; veterans, historically underrepresented groups (HUG), or geographic territories, including, primarily IL (particularly Chicago, Peoria, St. Louis, and Springfield), IA, IN, KY, MO, and WI).

The AC works in a data-driven, integrated marketing communications environment by becoming proficient in Slate and learning how to optimize its use to identify, define and segment prospective student populations to deliver distilled, targeted, and compelling messages to domestic and international, families and gatekeepers, veterans, potential first-generation grads, prospective residents, etc.

The AC works closely, collaboratively, and well with all in the office, the unit, and the three divisions of the universities – the Chancellor’s division, and academic and student affairs – and select external schools, businesses, community organizations, and other current/potential partners. Under the supervision and guidance of the DA/ADA, the AC may be asked to create and manage lasting partnerships and positive constituent relationships or projects. The AC will learn how to help identify, and steward innovative recruitment and outreach partnerships. The AC may be asked to be present and visible in select communities.

The AC participates in efforts to hire and support staff and commits to growing as an EM professional. The AC hones presentation and storytelling skills, and adheres to standards that give each prospective student (their family and those that serve them) optimal customer service in every (on- and off-campus, or online) interaction, from awareness through the drop-add date. The AC may also supervise student workers, and, as such should meet regularly with them to review individual, and teamwork activities and progress. The AC will help the ADA/DA focus on new staff welcome, orientation, and onboarding. As such, the AC works to stay current with university activities, and the accomplishments of alumni, faculty, students, and staff; as well as, local, regional, national, and global issues that impact EM.

Other related duties as assigned, including membership on various committees. As needed, this position may be required to step in and perform the duties and responsibilities of additional staff.

Minimum Qualifications:
Bachelor's Degree

Preferred Qualifications:
Bilingual, preferably Spanish

Familiarity with:

A range of common enrollment management information technology (e.g. internet research, MS Office, social media, website content management, ERP/CRM databases, data presentation tools like Tableau/Power BI, and e-apps and forms);

Any of the populations that are a UIS institutional priority

Community colleges

Slate and Banner

Staff supervision

College/university admission

Knowledge, Skills & Abilities:
Excellent written, oral communication, interpersonal, and presentation skills;

Ability to work independently as well as collaboratively;

Willingness to work hours other than standard business hours, including holidays and weekends, and perform recruitment travel as required

Comfort and ease with admission counseling via significant phone and email use

Physical Demands:

Standing : Frequently

Walking : Frequently

Sitting : Frequently

Lifting : Occasionally

Carrying : Occasionally

Pushing : Occasionally

Pulling : Occasionally

Climbing : Rarely

Balancing : Rarely

Stooping : Frequently

Kneeling : Rarely

Crouching : Rarely

Crawling : Rarely

Reaching : Occasionally

Handling : Occasionally

Grasping : Rarely

Feeling : Rarely

Talking : Constantly

Hearing : Frequently

Repetitive Motions : Rarely

Eye/Hand/Foot Coordination : Rarely

Taste/Smell : Rarely

Performing Manual Tasks : Rarely

Working Conditions:

Extreme cold : Occasionally

Extreme heat : Occasionally

Humid : Occasionally

Wet : Occasionally

Noise : Occasionally

Hazards : Rarely

Temperature Change : Frequently

Atmospheric Conditions : Frequently

Vibration : Rarely

Travel Requirements:
60% During travel season recruitment requires extensive travel.

Employment Policies and other information:

The University of Illinois System is an equal opportunity, affirmative action employer dedicated to building a community of excellence,
equity, and diversity. We are committed to fostering an inclusive environment and we welcome applications from qualified individuals of all backgrounds and identities. The University of Illinois System does not discriminate against any applicant or employee based on their real or perceived race, color, religion, sex, national origin, ancestry, age, order of protection status, genetic
information, marital status, disability, sexual orientation including gender identity, unfavorable discharge from the military or status as a protected veteran and will comply with all federal and state nondiscrimination, equal opportunity and affirmative action laws, orders and regulations. Visit University of Illinois Non-Discrimination Statement

The University of Illinois System conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal law.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System.

You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages.
Your pension from the State Universities Retirement System may affect the amount of your:

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at [email protected] or call 217-206-6652.

***Please Note: All postings close at 5:00pm CST on the posting close date.***