About the role

The Production Manager is a high-velocity operator at the center of a high-tempo, high-volume marketing production engine. As part of the centralized EPPO team, this role supports the Chief Content Officer, Director of Content Production, creative team in delivering best-in-class Marketing and Content. The Production Manager drives the day-to-day prioritization, coordination, and execution of promo deliverables and general content under constant tight timelines.  This is a full-time, exempt position and will report directly to the Chief Content Officer.  

What you'll do

• Lead the prioritization and execution of all A/V content production, leading daily alignment across marketing, creative, media, operations, and technical teams to ensure deliverables meet air dates, campaign strategy, and evolving business needs. Balances high-volume, simultaneous workflows, manages competing deadlines, and clearly communicates scope, timing, and tradeoffs to stakeholders.
• Manage post-production operations every day, even under tight deadlines. Allocates resources as needed for team members and projects. Maintains project progress and ensures they are delivered on time. Anticipates problems and identifies risks early. Negotiates timelines when necessary. Offers service-oriented guidance in high-pressure situations. Helps keep teams focused and on schedule.
• Own workflow accuracy and production readiness, ensuring all required information, assets, approvals, and technical specifications are entered into workflow management systems (e.g., Asana, Google Sheets) and secured before post-production begins, minimizing rework and last-minute disruptions.
• Partner closely with Managers to forecast workload, anticipate versioning needs, and prepare derivative deliverables based on media orders and platform requirements, proactively planning capacity to meet peak demand periods.
• Improve post-production workflows. Works with technology, media, and operations managers to create better processes. Finds ways to automate tasks and explores AI-supported solutions.
• Manage and fulfill creative requests and deliverables. This includes prioritizing new requests for social, paid media, and other deliverables. Ensures these requests align with current priorities. Must not disrupt important timelines.
• Perform additional duties in support of Content and Marketing initiatives as needed.
• Perform other duties as assigned.

Qualifications

• 5+ years of experience in content creation, e-commerce, film studios, production companies, advertising agencies, or similar environments with high content volume. Proven success in managing projects that require quick turnaround under tight deadlines.
• Bachelor’s Degree required; major in Television, Film Production, Media, Communications, or related field strongly preferred.
• 2+ years of hands-on technical experience in post-production. This includes knowledge of linear and nonlinear editing workflows, audio and mixing, and animated graphics pipelines. It is also important to be aware of media codecs and formats. Additionally, familiarity with file-based and cloud-based post-production environments is required.
• Experience coordinating cross-functional teams and balancing multiple concurrent projects in a deadline-driven marketing or broadcast setting.
• Demonstrated ability to manage competing priorities in a high-volume environment, exercising sound judgment when timelines, resources, or stakeholder needs conflict.
• Solid stakeholder management and communication skills, with the ability to diplomatically converse timelines, articulate tradeoffs, and align teams around clear priorities.
• Calm, service-oriented leader who maintains composure under tension and approaches challenges with a solutions-focused mindset.
• Highly organized and detail-oriented, with an anticipatory approach to anticipating workflow risks and preventing downstream issues.
• Experience working within structured workflow and communication systems (e.g., Asana, Slack).
• Proficiency with Adobe and Google systems, spreadsheets, database systems, and general word processing tools.

• Standing or sitting for extended periods.
• Ability to lift 25 lbs.
• Repetitive wrist motion.
• Audible recognition of alarms.