JOB SUMMARY

The Warehouse Associate plays a key role in supporting branch operations by managing product inventory, preparing and loading orders and ensuring accuracy in shipments. This position also serves as backup to Route Drivers, supporting customer deliveries as needed. 

Under the supervision of the Branch Manager, the duties and responsibilities of the Warehouse Associate include, but are not limited to, the following:

Warehouse Operations

• Receives, processes and prepares customer requests and supply orders for delivery according to the company’s procedures to maintain quality standards
• Safely loads and unloads products and equipment ensuring accuracy against equipment orders
• Monitors product inventory controls, determines supply needs, rotates stock and removes expired items
• Maintains warehouse cleanliness, organization and compliance with health and safety standards (shelves, pallet area, workstations and shipping supply area)
• Operates warehouse equipment (e.g. forklifts and pallet jacks) safely and effectively
• Performs light maintenance and basic troubleshooting and repairs of coffee machines as required

Delivery Support

• Serves as back up to Route Drivers, by transporting and delivering products to customer locations
• Safely drives company-owned vans and trucks thirty (30) to one hundred (100) miles to transport products and equipment to customers
• Represents the company in a professional and courteous manner during customer interactions

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required
• Valid Class 5 driver’s license with a clean driver’s abstract
• Minimum one (1) to two (2) years of experience in warehouse logistics, or delivery operations preferred
• Experience operating forklifts and other warehouse equipment is an asset
• Strong organizational skills with attention to accuracy and detail

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Usual and customary methods of performing job functions require significant lifting, carrying, pushing, and/or pulling; some climbing and balancing;  significant stooping, kneeling, crouching, and/or crawling
• Must be able to safely operate company-owned vans and trucks
• Repeatedly lift and carry coffee and bottled water products weighing up to seventy-five (75) pounds
• Occasional lifting of equipment weighing up to one hundred and twenty-five (125)  pounds, with assistance
• Ability to drive thirty (30) to 100 miles per day
• Climb in and out of delivery vehicle multiple times per day
• Load and unload a thirty (30) to thirty-five (35) pound hand cart from delivery vehicle at approximately 16-20 customer sites per day
• Use hand cart to move products and equipment from delivery vehicle into customer facility
• Approximately twenty (20%) percent sitting and/or driving, sixty (60%) percent walking, and twenty (20%) percent standing daily
• Able to work outdoors in various types of weather

TRAVEL

• Frequent local travel is required to delivery products to customers