International’s IC Bus Plant is growing, and we’re looking for a Quality Operations Supervisor who is passionate about leading and developing people while delivering strong quality results. This hands-on role is ideal for a leader who enjoys coaching teams, building trust on the manufacturing floor, and creating a culture of accountability and continuous improvement. You will lead Group Leads and up to 50 hourly employees, supporting their growth while ensuring quality, safety, and performance goals are achieved. Partnering closely with Operations, Tooling, Staffing, and Forecasting, you’ll help protect the customer by empowering teams to own quality at every step of the process.

The IC Bus Plant runs a 4x10 production schedule (Mon-Thurs, 5:00AM – 3:30PM).
This role will support production and may need to cover production recovery times including Fridays and weekends as needed.

Lead, coach, and develop Quality Inspectors and Group Leads to build a high performing, engaged team
Own and continuously improve the inspection process to ensure customer protection and zero tolerance for quality deviations
Drive root cause analysis using structured problem-solving methods and ensure timely, effective corrective actions are implemented
Partner with manufacturing leadership to establish, execute, and sustain containment actions when quality issues arise
Collaborate cross-functionally with Operations, Tooling, Engineering, and Staffing to resolve quality concerns and improve processes
Track, analyze, and report plant KPIs related to quality, safety, cost, and delivery, and use data to drive decisions
Lead daily quality reviews and communicate trends, risks, and action plans to stakeholders
Support visual management systems and standard work to reinforce quality expectations on the shop floor

Bachelor's degree and at least 2 years of production/manufacturing experience

Master's degree and at least 1 year of production/manufacturing experience

At least 5 years of production/manufacturing experience

Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Strong people leadership skills with the ability to mentor and develop employees
Proven team-building capabilities that promote engagement and accountability
Self-driven, self-motivated, and customer-focused mindset
Ability to understand and manage performance, quality, and cost data in a manufacturing environment
Excellent time management, scheduling, and forecasting skills
Proficiency in MS Office, especially Excel; Kronos and/or BAAN experience is a plus
Familiarity with visual management tools (5Y, 3 Diamond boards)
Ability to manage a diverse workforce and build effective relationships at all organizational levels
Strong written and verbal communication skills

This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.

The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email [email protected] to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.