Posted 1mo ago

Assistant Manager, Retail Photo Services

@ VENU+
Goshen, New York, United States
$22-$25/hrOnsiteFull Time
Responsibilities:lead staff, coordinate operations, upsell services
Requirements Summary:High school diploma; 1+ years leadership; strong communication; lead/motivate; problem-solving; adaptable to indoor/outdoor work; travel within region; computer skills; flexible schedule
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Job Description

Work doesn't have to be boring, come have fun with us! 



WHAT WE DO: VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, photo capture services, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. To maintain a fulfilling work environment that propels the performance of an industry-leading service partner, we recruit the most talented individuals to become a part of our team. 



Our collaborative culture and global presence create a stream of new and fresh opportunities to shape the future and advance our company. We value your unique perspective, expertise, curiosity, and ambition. 



ENJOY GREAT BENEFITS! 



HEALTHCARE BENEFITS: Medical, Dental, Vision, Health Savings Account, Flexible Spending Account 



ADDITIONAL BENEFITS: 401(k) retirement plan with employer match (Roth and Traditional Options), Basic Life/AD&D, Voluntary Life/AD&D, Company paid Short-Term Disability, Company paid Long-Term Disability, and more 



WHAT YOU'LL DO:  As an Assistant Manager, Retail Photo Services at VENU+, you will play a crucial role in ensuring the smooth operation of our business. From managing staff and schedules to coordinating events and providing exceptional customer service, this is an incredible opportunity to make a positive impact on our customers' experiences. 




  • Establish and maintain positive and successful relations with venue B2B clients

  • Ensure proper staff scheduling are being completed and communicated on-time

  • Champion exceptional guest service and persuasive upselling tactics with front line staff

  • Manage complete and accurate reporting according to company policies and procedures

  • Analyze daily sales activity and reports, creating action plans for continued growth for site

  • Coach and develop staff in both proper photo capture techniques and upselling sales tactics

  • Ensure staff follow venue safety rules and are working in a safe manner as per policy standards

  • Foster a constructive and collaborative atmosphere while upholding our fundamental values and policies

  • Maintain/oversee site cleanliness, employee uniform, and guest service delivery exceed company and location standards

  • Maintain a safe working environment, by reporting dangerous/suspicious items or persons to venue management

  • Protect company confidential data and ensure secure areas are always locked, this includes company computers containing sensitive data, safes and filing cabinets

  • Assist with all functions within a photo location in compliance with VENU+ policies and procedures

  • Assist in other tasks, duties, or projects as assigned by management



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