Job Objective:

To  manage the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff. This position reports to the District Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Supervisory Responsibilities:

• Production Managers.
• Assistant Managers.

Essential Job Functions:

• Recruit, train, and manage staff while ensuring adherence to company policies and procedures, holding team members accountable for performance and conduct.
• Oversee and manage all operational processes within the store, ensuring smooth day-to-day activities and efficient workflow across all departments.
• Monitor and analyze store sales, payroll, and other financial metrics, making adjustments as needed to maintain profitability and meet financial targets.
• Maintain a safe and secure work environment by implementing safety protocols and proactively working to prevent internal theft and shoplifting.
• Communicate effectively with the District Manager regarding any operational issues or challenges and collaborate on developing and executing corrective action plans to address identified problems.
• Other duties as assigned by supervisor.