Posted 5d ago

Style Advisor - Westfield White City

@ TFG London
London, England, United Kingdom
OnsiteMultiple Commitments Available
Responsibilities:greet customers, develop knowledge, handle transactions
Requirements Summary:Customer-focused style advisor with fashion knowledge; strong communication; flexible with rota; delivers excellent customer service.
Technical Tools Mentioned:POS system
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Job Description

About The Role



Every exceptional customer moment
starts with our people

 

Our Style Advisors are at the heart of a
great shopping experience. You’ll bring personality, pride and a passion for
fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date
with the latest styles, help customers build outfits for every occasion and
play a key role in enhancing
the overall store performance.

 

What you'll do:

  • Greet
    customers with confidence, offering tailored advice and creating memorable
    shopping experiences.
  • Develop deep
    product knowledge, answering customer questions with ease.
  • Handle
    transactions accurately with careful attention to detail and assist with
    stock control processes.
  • Assist in all
    tasks required to ensure the smooth day-to-day running of the store.

 

Who you'll be:

  • Reliable and
    motivated to fulfil the role, flexible enough to work on a rota basis and
    balance shifting priorities in store.
  • Engaging with
    excellent communication skills and flourish in a customer-facing
    environment
  • Focused on
    adding value and providing the best possible experience to our customers,
    taking pride in all that you do.

 

What's in it for you?

It’s not all about what you can do for us. We'll give
you the tools and the time to develop your career in the direction you want to
go. Alongside that, we have some great benefits which include:

  • Free clothing
    allowance 
  • Generous
    colleague discount up to 70%
  • Financial and
    Wellbeing assistance
  • Enhanced
    Maternity package
  • Virtual GP
    service - unlimited access 24/7
  • Plus much
    more!

 

If you want to join us and create moments that matter,
we’d love to hear from you.

About You

About Us



Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.

Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment:

At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.