StatCare is a private Pulmonary, Critical Care, Sleep, and Hospitalist medical practice dedicated to providing high-quality inpatient & outpatient care to patients throughout East Tennessee. Our physicians and advanced practice providers are committed to delivering patient-centered care to ensuring continuity, expertise, and compassion at every stage of hospitalization. StatCare strives to work collaboratively with hospital partners, nurses, and support staff, improving health outcomes and elevate the standard of care for the communities we are proud to serve.

Referral Coordinators are responsible for managing patient referrals to and from specialists and other healthcare providers. This role ensures referrals are processed accurately, insurance authorizations are obtained when required, and appointments are scheduled in a timely manner. The coordinator communicates with patients, providers, and insurance companies to coordinate 
care and track the status of referrals

KEY REsponsibilities:  

• Process incoming and outgoing patient referrals
• Schedule specialist appointments
• Verify insurance and obtain referrals
• Send required medical records and documentation
• Track referral status and follow up as needed
• Communicate referral details and updates to patients

KNOWLEDGE, SKILLS, AND ABILITIES

• Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
• Knowledge of computer systems and applications.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to work effectively with physicians, patients, staff and the public. 
• Ability to establish priorities and coordinate activities to work in a fast-paced environment.

Experience: 

At least six months experience in a similar setting preferred.  

Familiarity with Allscripts and Cerner preferred. 

WORK LOCATION: In-Person

BENEFITS:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• StatCare is a nicotine free company. Will this be an issue for you?

StatCare symbolizes excellence, every patient, every time. Our success is built on a strong foundation of high-quality patient-centered care, physician ownership, collaborative relationships, and entrepreneurial spirit. We foster a culture rooted in professionalism, trust, and communication - values that extend across our internal teams and our external relationships with healthcare partners.