The Donor Relations Specialist is the driving force behind our fundraising efforts, ensuring that every donation is processed accurately and every donor is shown sincere appreciation. From developing innovative stewardship plans to analyzing donation trends, this position plays a crucial role in fostering strong relationships with our supporters and growing fundraising revenue.

• Support Habi-tour program including logistics, RSVP list, invitations and follow up.
• Serve as subject matter expert for our CRM tool, Raisers Edge and all integrated software systems including volunteer management, email and accounting platforms.
• Provide ongoing staff support and training for software platforms, maintaining a high standard of proficiency among team members.
• Develop and update policies and SOP’s to ensure the integrity and accuracy of donor data and efficient donor communication (invoices, thank you letters, pledge reminders and departmental reporting.
• Work collaboratively and effectively across departments, particularly Finance and Marketing and Communications.
• Generate weekly and monthly donation reports for reconciliation with the Accounting Department. 
• Maintain professional communication with donors and sponsors, ensuring timely and efficient response to inquiries and requests. 
• Assist with fundraising events hosted by Austin Habitat for Humanity