Posted 2w ago

Medical Receptionist

@ CleanSlate Centers
Hyannis, Massachusetts, United States
$20-$22/hrOnsiteFull Time
Responsibilities:Greet patients, Manage front desk, Schedule appointments
Requirements Summary:High School diploma; 1+ year medical office experience; proficient with EMR, Microsoft Office, phone systems; strong communication and organizational skills.
Technical Tools Mentioned:EMR, Microsoft Office, Phone systems
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Job Description

About CleanSlate:





Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.



 



 



What You’ll Do:





As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.



 



 



Key Responsibilities:





  • Greet patients with warmth, compassion, and professionalism




  • Confirm and update insurance and demographic details at each visit




  • Schedule and coordinate provider appointments, adjusting as needed




  • Assist patients who missed appointments to encourage treatment continuity




  • Handle prior authorizations and explain patient financial responsibilities




  • Distribute, verify, and scan forms, including handbooks and intake documents




  • Collect co-pays and process payments; set up payment plans when needed




  • Maintain a clean, organized front office and uphold patient confidentiality




  • Provide courteous, effective communication by phone and in person




  • Participate in team huddles and contribute to a supportive work environment





 



What We’re Looking For:





  • High School Diploma required; Associate degree preferred




  • 1+ year of experience in a fast-paced medical office required




  • Customer service and/or healthcare experience strongly preferred




  • Proficient with EMRs, Microsoft Office, and phone systems




  • Strong communication, attention to detail, and organizational skills




  • Compassionate mindset and a desire to support patients in recovery





 



Why CleanSlate?





  • Monday–Friday schedule 




  • Generous PTO, floating holiday, and paid company holidays




  • Medical, dental, and vision benefits + 401(k) with company match




  • Company-paid life and disability insurance




  • Be part of a mission-driven team making a real impact





 



 



Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.